Job Description

Drive Growth. Elevate Experience. Build Community.

At PURE Spa & Beauty, we deliver more than treatments - we offer a wellness lifestyle. As a

Membership Executive

, you'll play a vital role in driving our growth by building a thriving membership base and nurturing long-term client relationships.

You'll be the face of PURE at Peebles Hydro - confidently converting interest into action, working to clear performance targets, and ensuring every member feels recognised and valued. You'll lead the charge in connecting clients to the benefits of wellness, turning one-time visitors into loyal advocates.

This is a high-impact role, perfect for someone who thrives in a results-driven environment and understands the power of building community.

Why Join PURE?

Competitive hourly rate +

uncapped commission

Monthly performance rewards and career progression Complimentary spa treatments & exclusive product discounts Flexible hours to support your wellbeing Be part of a company that

invests in its people

Key Responsibilities

Grow Our Membership Community

Proactively convert client enquiries into long-term memberships Drive new sign-ups through face-to-face engagement, follow-ups, and tailored recommendations Own your sales targets with confidence, using data and feedback to improve performance Build brand presence by supporting promotional activities and local events

Deliver a Premium Member Experience

Onboard new members with warmth and clarity, setting the tone for exceptional service Maintain relationships with existing members through consistent, proactive communication Monitor usage and engagement to identify opportunities to add value or offer upgrades Resolve issues quickly, ensuring every member feels seen, supported, and appreciated

Support the Spa's Operational Flow

Ensure smooth day-to-day operations at reception, maintaining a calm and organised front-of-house Manage bookings, payments, and diary adjustments using our digital system Work closely with therapists to align client needs and team scheduling

What We're Looking For

Proven experience in sales, client service, or hospitality (minimum 1 year) Passionate about health, wellness, and helping people feel their best Results-oriented with a proven ability to hit and exceed sales targets Strong communicator with natural warmth and presence Organised, tech-literate, and confident managing multiple priorities Available evenings and weekends to support peak times
Bonus: Experience working in spas, gyms, salons or membership-based services

Who You'll Be at PURE

Professional

- sets high standards and leads by example

Passionate

- brings energy and belief in the value of wellness

Trusted

- dependable, authentic, and client-focused

Caring

- takes pride in helping others thrive

Collaborative

- works closely with the team to drive shared success

Join us. Lead the Membership Movement.

If you're ready to take ownership of a growing part of our business and play a key role in shaping client loyalty at PURE, we'd love to hear from you.

Job Types: Part-time, Permanent

Pay: 12.30-14.00 per hour

Additional pay:

Bonus scheme Commission pay Loyalty bonus Tips
Benefits:

Company pension Employee discount Free parking Health & wellbeing programme On-site parking Referral programme Store discount
Schedule:

Monday to Friday Weekend availability
Work Location: In person