Job Description

Membership & Office Operations Coordinator

Part-time or Full-time | Flexible hours (20-37.5 hours per week)

Salary: Up to 28,000 full-time equivalent (pro rata)

The International Wire & Machinery Association (IWMA) is a global trade association representing companies across the wire and cable industry. We are looking for a highly organised, proactive and reliable

Membership & Office Operations Coordinator

to play a key role in the smooth day-to-day running of our office and to support our members, exhibitions and events.

This is a varied and rewarding role, and we are open to

either part-time or full-time applications

. We are looking for the right person, and working hours can be agreed flexibly between

20 and 37.5 hours per week

to suit the successful candidate.

Key ResponsibilitiesMembership Administration

Manage the full onboarding process for new members Maintain accurate membership records, including renewals, payments and cancellations Produce monthly membership reports for the Executive Manager and quarterly reports for the Board Issue membership invoices and renewal documentation and professionally chase outstanding payments Maintain and update all member information in

Buddy CRM

, ensuring accuracy at all times Continuously review member data, adding new contacts for the Marketing Team and ensuring correct company details and logos are used across IWMA platforms Ensure the online membership directory is always accurate and up to date Support updates to the printed Membership Directory Send out IWMA's annual Membership Survey and collate responses into a structured report

Exhibitions, Events & Awards

Maintain an up-to-date log of all IWMA Members exhibiting at wire exhibitions for marketing, engagement and contact purposes Generate and circulate the official

IWMA Member Exhibitor List

ahead of each relevant exhibition

Support the Executive Manager with IWMA Pavilion administration

, assisting with exhibitor communications, coordination and administration, including: Sending exhibitor confirmations Issuing invoices Sharing key deadlines Circulating booking communications for stand extras Send post-exhibition surveys to exhibiting members and collate responses for internal review Handle communications with

Wire Education Award recipients

and

Young Employee of the Year Award recipients

, maintaining accurate internal records Assist with the preparation and delivery of UK events Coordinate exhibition stock and materials from the office and storage unit Attend

wire Dusseldorf

international exhibition as required Support packing, logistics and general event administration

Office & Administration

Monitor the

info@

and

chairman@

inboxes, responding or forwarding enquiries appropriately Book meeting rooms and hotel accommodation for meetings and exhibitions Manage hotel rooming lists, including re-invoicing where required Maintain oversight of office and external storage, ensuring organised and logged inventory Answer the main office telephone and greet visitors professionally Receive, log and distribute office deliveries and post Maintain office stock levels and reorder supplies as required Set up meeting rooms for in-house meetings

Accounting Support

Upload bills to Xero for payment approval Generate invoices when required File and manage paper receipts and financial documentation

About You

Highly organised with excellent attention to detail Confident managing multiple tasks and priorities Strong written and verbal communication skills Comfortable working with databases, spreadsheets and CRM systems Professional, proactive and able to work independently Experience in an administrative, membership, association or events role is desirable

Hours & Salary

Flexible working hours: 20-37.5 hours per week

Open to

part-time or full-time

applicants

Salary up to 28,000 full-time equivalent

, dependent on experience (pro rata for part-time hours)

Benefits

22 days annual leave

, plus UK bank holidays (pro rata)

Your birthday off every year

Generous company pension scheme

Access to the

Electric Car Salary Sacrifice Scheme

Flexible and hybrid working options

, agreed to suit the role and business needs

Quarterly team lunches and team catch-ups

Access to training courses and professional development opportunities

Wellbeing allowance

, in line with IWMA's wellbeing policy

Enhanced maternity and paternity leave

, in line with IWMA company policies Opportunity to work in a small, friendly team within a global industry association
Job Types: Full-time, Part-time, Temp to perm
Contract length: 12 months

Pay: 25,000.00-28,000.00 per year

Expected hours: 20 - 37.5 per week

Benefits:

Bereavement leave Casual dress Company events Company pension Enhanced maternity leave Enhanced paternity leave Flexitime Free parking Health & wellbeing programme On-site parking Sick pay Work from home
Work Location: In person