Job Description

Lead the Future of Cloud Technology at Cynergy Bank - Microsoft Azure & O365 Technical Lead
Are you a seasoned Microsoft cloud expert ready to take ownership of enterprise-level Azure and O365 environments? Join Cynergy Bank as a Microsoft Azure and O365 Technical Lead, where your expertise will drive innovation, resilience, and security across our digital infrastructure.
In this hands-on leadership role, you'll guide onshore and offshore teams, shape technical designs, and ensure best practices across Exchange Online, SharePoint, Teams, Intune, Azure AD, and more. You'll be at the heart of our transformation, delivering scalable solutions that empower our people and protect our business.
Why Cynergy Bank?
Human Digital Banking: We combine the agility of a fintech with the trust of a traditional bank.
Empowered Culture: Work in a collaborative, forward-thinking team that values your expertise and ideas.
Career Growth: We support your development with training, certifications, and opportunities to lead impactful projects.
If you're passionate about Microsoft cloud technologies and want to make a real difference in a fast-moving, people-focused bank--Cynergy is the place for you.
Apply now and lead the way in secure, scalable cloud innovation.
Position Overview
We are seeking an experienced and highly motivated person with a strong experience in Microsoft 365 administration and Azure management. The ideal candidate will have at least 5 years of hands-on experience in managing enterprise IT environments, ensuring optimal performance, security, and availability of Microsoft cloud services. You will be responsible for the ongoing administration, support, and optimisation of our O365 and Azure environments, including but not limited to Exchange Online, SharePoint, Teams, Intune, Azure AD, virtual machines, and more. The role includes working with and guiding our onshoreoffshore O365 team, planning deployments, reviewing changes prior to CAB and inputting into designs and performing routine maintenance and deployments. Accountable for enhancements and success in the Microsoft space, driving improvements and ensuring latest best practices are being followed.
Key Responsibilities

• Administer and support Microsoft O365 services, including Exchange Online, SharePoint, Teams, OneDrive, and Intune.
• Oversee, manage and maintain Microsoft Azure infrastructure, including Azure AD, virtual machines, storage accounts, backup, and networking.
• Monitor system performance and availability, responding to incidents, troubleshooting, and resolving issues efficiently.
• Implement and maintain security best practices across O365 and Azure, including conditional access, MFA, role-based access control, and data loss prevention policies.
• Automate administrative tasks using PowerShell scripting.
• Lead or support migration projects (e.g., Exchange to O365, on-prem to Azure).
• Review and input into Azure designs ensuring security and resilience in all environments.
• Create and maintain detailed documentation for configurations, policies, and procedures.
• Collaborate with internal stakeholders in particular Technical Services Lead to deliver IT solutions aligned with business needs on time and to budget.
• Stay updated on Microsoft product developments and recommend improvements or innovations and maintain relevant certifications as required.
• Provide technical support and guidance to end-users and other IT team members.

Skills and Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
• 5+ years of hands-on experience in Microsoft O365 and Azure administration and support.
• Microsoft Certifications such as MS-102, AZ-104, AZ-900, or equivalent.

Technical Skills:

• Deep knowledge of Microsoft 365 ecosystem and administration portal.
• Strong hands-on experience with Azure AD, Azure IaaS/PaaS, and related services.
• Proficiency in PowerShell scripting for automation and administration.
• Experience with identity and access management, security/compliance tools, and endpoint management via Intune.
• Familiarity with hybrid environments and on-prem integration with cloud services.
• Understanding of backup and disaster recovery solutions in Azure.
• Experience of managing Active Directory and all associated services such as DNS, DHCP etc
• Experience of managing team members, on and off shore.

Soft Skills:

• Strong analytical and problem-solving abilities.
• Excellent communication and documentation skills.
• Ability to work independently and within a team environment.
• Proven track record of delivering multiple projects to time and budget simultaneously.
• Excellent team work and ability to influence decisions and mentor other team members.

About us
Cynergy Bank is the UK's human digital bank serving the needs of 'scale up' or medium sized and fast-growing SMEs; professionals; high net worth and mass affluent individuals, in essence those market segments that still value human service enabled by great technology.
We recognise that professional and personal lives often overlap and our mission is to help empower our customers to achieve their ambitions by serving all their interdependent banking needs. We provide a comprehensive range of digitally enabled products and services to meet the property finance, business and commercial banking, private banking and personal savings needs of our customers.
Our human and digital model transforms banking for customers who still value a face-to-face relationship that is enabled by the latest digital technology.
We partner with firms such as Google Cloud, Cigniti and Slalom as we continue to innovate in the human digital space.
Cynergy Bank plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Eligible deposits with Cynergy Bank plc are protected by the UK Financial Services Compensation Scheme.
For more information on Cynergy Bank visit www.cynergybank.co.uk
Company Benefits

• Competitive salary and company bonus
• Competitive holiday allowance plus bank holidays
• Option to purchase an additional 10 days holiday
• Pension contribution and life assurance
• Income protection scheme and season ticket loan
• Medical cover (after probation)
• Electric car scheme and money coach (after probation)
• Hybrid working pattern: 3 days in office & 2 WFH

Cynergy Bank was established in 2018 by entrepreneurs to serve the needs of business owners, property entrepreneurs and family businesses. We have a strong track record supporting businesses that want to scale up and provide over 3bn lending to scaling businesses across the UK, we also offer retail deposits to UK savers. Our vision is to provide a truly personalised service that is delivered through face-to-face relationships and enhanced by the latest technology.