Job Description

The Charity

Community Action Malvern and District aims to prevent older and disabled people becoming isolated and lonely. A team of volunteers and paid staff provide a range of services to meet local needs, including transport services (volunteer cars, wheelchair-accessible vehicles (WAVs) and minibuses) and a Men's Shed, with a Volunteer Centre to support local voluntary groups. We are delivering demand responsive transport on behalf of Worcestershire County Council as part of our wider Community Transport project which offers a range of services to residents who have no alternative means of transport. This transport complements our community minibus routes, volunteer car scheme and wheelchair car provision as well as current public transport services. All journeys are booked in advance and can be made through digital app or by phone to a booking line.

The Role

The DRT Driver must have Category D1 entitlement on their driving licence, good driving skills and experience of driving a minibus. You will be part of a small team providing a safe and reliable transport service within the Malvern area, picking up and dropping off passengers safely in the correct location. The team will operate on a shift system, maintain accurate journey details and record daily vehicle checks to ensure a smooth handover between shifts.

Responsibilities

Drive Community Action's vehicle in accordance with current traffic regulations and road safety guidelines, observing all speed limits, road signs and traffic signals.

Ensure the safety and comfort of passengers at all times.

Undertake and record daily vehicle checks as required, reporting any defects to the Transport Manager

Follow the guidelines provided by the Transport Manager to support the success of the DRT

Undertake additional duties appropriate to the role as required

Person Specification (Skills and Behaviours)

Excellent people skills to deal with passengers, volunteers, staff and others across the community in a sensitive and courteous manner, acting as an ambassador for the charity at all times

Ability to work flexibly in a small team with a minimum of supervision to include working extra shifts to cover team absence

An understanding of confidentiality, equal opportunities and safeguarding issues and a commitment to implementing them in all aspects of the work.

Confident in the use and understanding of app based digital technology

Willingness to undertake any other duties to support the operation of the DRT as and when required.

Employment conditions

A DBS Check is required for all Community Action Malvern District staff

A name badge is to be worn on duty

Holiday entitlement is 23 days (pro rata) plus public holidays, rising to 28 days after 5 years

Hours

The DRT runs from Monday to Saturday

Shifts are 6 hours, either 7am-1pm or 1pm-7pm

Up to 6 shifts per week are available

If you are passionate about driving and delivering exceptional service, we encourage you to apply for this exciting opportunity as a Driver with our team!

Job Types: Full-time, Part-time

Pay: 12.50 per hour

Expected hours: 6 - 36 per week

Schedule:

Day shift Monday to Friday Weekend availability
Work Location: On the road

Application deadline: 20/06/2025
Expected start date: 01/07/2025