Job Description

Tech Stop is growing and looking for a full time employee for our new branch in Whyteleafe. Our success is driven by an uncompromising focus on technical excellence, customer service, and community engagement. We proudly sponsor local youth teams and invest in giving back to the areas we serve.

What You'll Receive

Competitive salary with performance-based bonuses
Exclusive staff discounts on repairs and store products.
On-the-job training in repairs, sales, and customer engagement
Clear progression paths in a fast-growing business
A dynamic, supportive work environment where your skills make a difference
What You'll Do

Perform high-quality repairs on smartphones, tablets, and computers (iPhones, Samsungs, iPads, MacBooks, PCs)
Accurately diagnose issues and carry out repairs efficiently and to a professional standard
Greet and assist walk-in customers with repair needs, product enquiries, and service options
Offer expert advice and upsell relevant services, accessories, and protection plans
Manage repair cases from intake to completion with strong attention to customer satisfaction
Support store organisation, stock management, and in-store presentation
Collaborate with your team to meet both technical and sales performance targets
Maintain a clean, safe, and customer-friendly workspace
What We're Looking For

2+ years' experience in mobile/computer repairs (both smartphones and computers preferred)
Previous experience in retail or sales, ideally in tech/mobile environments
Excellent customer service and communication skills
Strong technical problem-solving abilities and attention to detail
Confident, proactive, and target-driven mindset
Ability to multitask in a high-energy, fast-paced setting
Passion for technology and delivering value to customers
Apply Today

Apply today with your CV and a short note telling us why you'd be a great fit for this hybrid Technician/Sales role. We're excited to hear from you!

Job Type: Full Time

Additional pay:

Commission pay
Performance bonus
Benefits:

Employee discount
Store discount
Work Location: Whyteleafe, UK CR3

Job Types: Full-time, Permanent

Pay: 26,000.00-26,500.00 per year

Benefits:

Casual dress Employee discount Store discount
Experience:

Mobile Phone Repair: 1 year (preferred)
Work authorisation:

United Kingdom (preferred)
Work Location: In person