Summary:
The Cleaning Supervisor at Nirvana Managed Services plays a critical role in ensuring the consistent delivery of high-standard cleaning and site management services across client locations. Reporting to the Operations Manager, this position is responsible for leading and mentoring cleaning teams, maintaining operational efficiency, and upholding strict health, safety, and cleanliness standards. The supervisor ensures all areas are thoroughly cleaned and maintained through scheduled inspections, staff training, and effective resource management. This role is essential to the company's reputation for excellence and reliability in facilities management, particularly within public and private sector contracts.
Responsibilities:
Supervise and coordinate the work of cleaning staff, aligning tasks with the Operations Manager's directives
Arrange/cover for absent staff
Train new cleaning staff on proper procedures, safety protocols, and company standards
Maintain and manage cleaning schedules to ensure timely and consistent service delivery
Conduct regular inspections of assigned areas to verify compliance with cleanliness and maintenance standards
Order and manage inventory of cleaning supplies and equipment to prevent shortages
Perform deep cleaning of sites weekly in accordance with the Operations Manager's instructions
Address client and staff concerns or complaints promptly and professionally
Ensure full compliance with health, safety regulations, and company policies at all times
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