Mortgage Case Administrator

Nottingham, ENG, GB, United Kingdom

Job Description

Case Manager - Mortgage Services



Overview:


We are seeking a proactive and detail-oriented Case Manager to provide effective and efficient support to our department and dedicated advisers. The successful candidate will play a key role in progressing mortgage applications, maintaining adviser pipelines, and ensuring a seamless customer experience.

Key Responsibilities:



Mortgage Application Management:


Administer and progress mortgage applications from submission to completion.

Stakeholder Communication:


Liaise with third parties, clients, and advisers to ensure smooth case progression.

Team Collaboration:


Work closely with advisers to foster a collaborative environment and deliver outstanding customer service.

Document Preparation:


Efficiently package mortgage documents to meet lender requirements and expedite underwriting.

Client Updates:


Provide regular updates to clients and agents via telephone regarding case progress and outstanding requirements.

Solicitor Coordination:


Proactively chase solicitors to ensure timely exchange and completion of mortgages.

Candidate Requirements:



Minimum

1 year of experience

in a mortgage processing or similar administrative role. Proficient in

Microsoft Office Suite

. Strong

attention to detail

and

excellent communication skills

. Flexible and adaptable approach to work, with a commitment to delivering high-quality service.
Job Types: Full-time, Permanent

Pay: From 23,810.00 per year

Benefits:

Company pension
Ability to commute/relocate:

Nottingham: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person

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Job Detail

  • Job Id
    JD3858699
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Full Time
  • Job Location
    Nottingham, ENG, GB, United Kingdom
  • Education
    Not mentioned