Job Description

Mortgage Advice Bureau is the UK's largest mortgage network, with access to over 11,000 products from 90 UK lenders. We specialise in providing expert advice to a range of clients. This includes first time buyers applying through help to buy, families looking to expand their homes and landlords adding to their portfolio.

We are committed to providing a memorable service to our clients.

R's & R's

Processing lender submissions, including keying decision in principles, applications and fulfilling MAB system requirements Document checking for our clients to ensure that they align to MAB standards and meet lender requirements Managing the journey: working with the client/adviser and lender through the mortgage journey from initial assessment, approval, to offer and post offer stage Communicating with advisers/clients and lenders as the business demands Proactively managing cases through to completion Proactively calling leads to establish where they are in their client journey, when required.
Skills & Qualities

Experienced in working in a fast-paced business environment Driven to put clients at the centre of everything you do Has first class communication and desire to challenge the outcome Maintains excellent attention to detail and self-motivated to get it right first time Able to handle, interpret and key data quickly, efficiently and correctly A true team player- working together and supporting your colleagues Experience communicating with customers preferred Experience in mortgage industry is preferred but not essential
Benefits

Competitive salary with opportunity for bonus Award-winning training Opportunity for flexi-working at home and in our city centre offices in Edinburgh Array of benefits including Cycle to Work Scheme 30 days annual leave, with an extra day per annum after 2 year's service Birthday day off Summer Sports Day BBQ & legendary Christmas Party Fun Friday's including office drinks and monthly staff events Company sick pay (8 weeks full pay followed by 8 weeks at 50% Refer a friend (250 for every staff recruitment referral) Referral incentives (20% of proc and broker fees for referring clients) Employee of the Month, receiving vouchers Career Development Programme Charity & Social Committee Wellbeing updates and information Annual Appraisals Annual paid charity day Fruit and office snacks
Job Type: Full-time

Pay: 23,809.00 per year

Benefits:

Work from home
Work Location: In person