Job Description

Salary: 38,220- 42,839 per annum

Grade: JK

Hours: 37 hours per week

Contract: Permanent

Location: Northallerton, North Yorkshire

Hybrid working arrangements apply

We are looking for a Multimedia Communications Officer, with a focus on web and accessibility to join our digital team and play a lead role in delivering improvements to North Yorkshire Council's website content.






The council's website is the front door to our services and used millions of times a year by the residents of North Yorkshire. Following the eight former councils across the county merging to form North Yorkshire Council, we are continuing to restructure and rewrite our content as we replace multiple systems with single solutions.

Key Responsibilities:

Lead the delivery of accessible, user-friendly web and intranet platforms. Produce high-quality digital content and campaigns. Drive meaningful engagement through surveys, analysis, and reporting.: Produce high-quality digital content and campaigns. Support emergency communications for the North Yorkshire Local Resilience Forum. Collaborate with IT, Customer, and Transformation teams to improve digital services. Use analytics and research to enhance performance and customer experience.




Showing a passion for writing and delivering excellent and effective content, you would act as a champion for our residents and their customer journey to ensure the new content enables them to access information and services as easily and effectively as possible.

Why Join Us?

In addition to your salary, we offer a range of great benefits to help you financially and make life a bit easier.



These include:


Generous Annual Leave: 28 days of holiday (pro-rata), increasing to 34 days after 5 years' service - plus public holidays.
Pension Scheme:for your future with our generous Local Government Pension Scheme with 18.1% employer contribution Fitness Discounts: Discounted Gym memberships at various gyms across the county. Lifestyle Savings: Enjoy a wide range of discounts at hundreds of popular high-street and online retailers. And more: Additional wellbeing support, employee assistance, and development opportunities.

More Information

For an informal discussion about the job role please contact Dan Morris, Digital and Design Communications Manager, on Dan.Morris@northyorks.gov.uk

Key dates

Close date: Monday 3rd November 2025


Interview date: To Be Confirmed

Key Documents

Job description.pdf



Total Rewards Brochure





NYC are committed to directly recruiting staff and will not accept applications nor services from agency suppliers in respect of our vacancies.



We are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We are also committed to safeguarding and promoting the welfare of children, young people and adults. We expect all staff and volunteers to this commitment.



North Yorkshire Councils' purpose is to deliver services and facilities to the diverse residents and visitors of North Yorkshire. To ensure we deliver inclusive services we strive to have a diverse workforce where everybody can be themselves by respecting differences and embedding equality of opportunity. We celebrate diversity and recognise each other's contributions; we therefore welcome applications from individuals of all backgrounds.

Multimedia Communications Officer

Salary:

38,220 - 42,839

Posted:

20/10/2025

Closing date:

03/11/2025

Closing time:

23:59