Netcool Solution Architect

Newmarket, ENG, GB, United Kingdom

Job Description

Netcool architecture (OMNIbus, Impact, NOI, Agile Service Manager, Precision) requires deep, hands-on solutioning experience that is scarce within our current talent pool. The OSS domain requires deep cross-domain expertise (Service Fulfilment, Assurance, Automation, Cloud Telco, Network Management, COTS products). The combination of telecom domain knowledge + cloud-native OSS architecture + automation platforms (PEGA, Blue Prism, Resolve, UI Path) is highly specialized and not readily available within our current internal talent pool.

High Business Criticality

Service Assurance underpins network uptime, proactive issue resolution, SLA adherence, and customer experience. Without a seasoned Netcool architect, there is a high risk of integration gaps, delayed issue resolution, and revenue leakage.

Perspective & Industry Best Practices

An external architect will bring global exposure and best practices from other telcos and technology providers. This ensures we don't reinvent existing patterns and instead adopt proven reference architectures for OSS modernization.

Cross-Domain Integration Needs

Netcool must integrate seamlessly with OSS domains such as Service Fulfilment, Network Inventory, Customer Experience Management, and NMS/EMS systems. This requires multi-domain OSS knowledge + Netcool specialization, which is best sourced externally from experts with proven delivery in global telcos.
Job Type: Permanent

Experience:

Netcool Solution Architect: 8 years (required) * OMNIbus, Impact, NOI: 8 years (required)

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Job Detail

  • Job Id
    JD3921229
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Full Time
  • Job Location
    Newmarket, ENG, GB, United Kingdom
  • Education
    Not mentioned