Job Description

Overview

The Network Analyst is a critical member of the IT Infrastructure team, responsible for the design, implementation, management, and support of the organisation's network infrastructure. This includes a strong focus on modern network technologies such as firewalls, SD-WAN, proxies, and related security solutions, ensuring the organisation's digital operations remain robust, secure, and highly available.

Main Responsibilities

Network Operations:

o Monitor, maintain, and optimise the performance of the enterprise network, including LAN, WAN, and SD-WAN environments.

Firewall Management:

o Configure, manage, and troubleshoot next-generation firewalls (e.g., Palo Alto, Fortinet, or Cisco Firepower), applying security policies and monitoring for threats or unauthorised access.

SD-WAN Administration:

o Deploy, configure, and support SD-WAN solutions to improve network resilience, flexibility, and cost-effectiveness across multiple sites.

Proxy and Web Security:

o Operate and maintain web proxy solutions (e.g., Zscaler, Blue Coat, or Cisco Umbrella) for secure internet access, content filtering, and user protection.

Incident Response:

o Investigate and resolve network incidents, working closely with the Cyber Security team to respond to threats and vulnerabilities.

Network Design and Projects:

o Participate in network design activities for new initiatives, upgrades, and migrations, ensuring alignment with the organisation's architecture and compliance requirements.

Documentation and Compliance:

o Maintain up-to-date documentation of network configurations, diagrams, and operational procedures, supporting regulatory compliance and internal standards.

Vendor Management:

o Liaise with network vendors and managed service providers to resolve escalated issues and evaluate new technologies.

Key Technologies and Tools

Enterprise firewalls (e.g., Fortinet, Cisco Firepower)

SD-WAN solutions (e.g., Cisco Viptela, Silver Peak, or Aruba EdgeConnect)

Web proxies (e.g., Zscaler, Blue Coat, Cisco Umbrella)

Network monitoring and management tools (e.g., SolarWinds, Nagios, or PRTG)

Routing and switching (Cisco, Juniper, or equivalent)

VPN and remote access solutions

Change management and ITSM tools (e.g., ServiceNow, Remedy)

Skills and Experience

Proven experience supporting enterprise networks, preferably within financial services or highly regulated environments.

In-depth knowledge of network protocols, routing, switching, and security principles.

Hands-on expertise with firewalls, SD-WAN, and proxy technologies as deployed within the organisation.

Strong troubleshooting and analytical skills, with the ability to resolve complex network issues efficiently.

Familiarity with regulatory and compliance requirements relevant to the financial sector (e.g., PCI DSS, GDPR).

Relevant certifications (e.g., CCNA, CCNP, NSE, PCNSE, or equivalent) are highly desirable.

Personal Attributes

Excellent communication and stakeholder management skills.

Proactive and adaptable, with a commitment to continuous learning.

Strong attention to detail and a methodical approach to problem-solving.

Ability to work both independently and collaboratively as part of a team.

Locaton

Based in the Gyle area of Edinburgh 2 days a week with a flexible hybrid working arrangement.

Job Type: Fixed term contract
Contract length: 12 months

Pay: 400.00 per day

Benefits:

Work from home
Work Location: Hybrid remote in Edinburgh EH12