Job Description

New Business Consultant

McEwan Fraser Legal, an award-winning Solicitor and Estate Agency, is a dynamic, modern company. With an array of respected industry awards under our belt, we are highly innovative and known for our emphasis on providing exceptional customer service. We deal with residential and commercial property sales as well as having a robust legal department specialising in conveyancing, private client, family law and litigation.

Due to business demand and a focus on continued success, we are currently looking for a Full-time and/or Part-time New Business Consultant to join our team.

If you've ever been told you're a great listener and you enjoy dealing with people, this is an ideal opportunity. As an added bonus, you will gain valuable, hands-on property experience in this fast-paced role which is a great start for anyone that has an interest in property but hasn't been able to find an introductory pathway into the industry. McEwan Fraser Legal is known for its innovation, rapid expansion and internal promotions so this opportunity could lead to future career opportunities within the Company.

The ideal candidate will possess the following skills:

Confident telephone manner

Exceptional focus on customer service and ability to uphold McEwan Fraser Legal's strong customer care priorities

Polite, informative and empathetic to clients' needs

Fluency in written and spoken English

Ability to thrive in a fast-moving, target-driven team environment

Multi-tasking ability with capability to maintain accuracy

Proficiency in all Microsoft packages with generally good IT skills

Assertive, positive attitude

Problem-solving initiative

Main responsibilities include;

Dealing with all online, email and telephone enquiries and qualifying each enquiry in order to give complete client satisfaction

Monitoring outcomes of contact and initiating further communication as required

Organising valuation appointments for our Regional Valuation Teams

Updating enquiry records with detailed information to reflect current status

Achieving monthly targets

This can be a full-time or Part-time position. We currently require someone with weekend and evening availability.

Job Types: Full-time, Part-time

Pay: 12.21 per hour

Benefits:

Casual dress Company pension Work from home
Work Location: Hybrid remote in Edinburgh EH7 4LB