Job Description

We have an exciting opportunity for a New Homes Coordinator to join our team.


At Bron Afon, we believe everyone deserves a home they can thrive in. We're looking for a friendly, motivated New Homes Coordinator to help make that happen.


The successful candidate will need to demonstrate that they can:

Provide an excellent New Homes Service; ensuring we provide first class pre-tenancy, voids, allocations, and lettings service to all applicants that require housing. Work with customers to understand their needs, manage risk and proactively respond to set customers up to succeed in sustainable tenancies. Deliver services which ensure that the support needs of customers are assessed and met in a way that maximises independence and adds to individual's quality of life. Deliver a supportive and customer focused service, providing advice and guidance to customers and colleagues in line with policy, procedure and legislative and regulatory requirements.

For an informal chat or to find out more about the role, please contact Sarah Kerr by email sarah.kerr@bronafon.org.uk or on 07528965100

Expected date of interviews:

19th or 20th November 2025.



Please see the role profile attached. You will need this to complete your personal statement. Please pay particular attention to the person specification. When writing your personal statement, you only need to match the criteria that has 'Application' next to it in the 'stage of assessment' column. By following this guidance, it will give you the best chance of being shortlisted to the interview stage.


We love receiving applications from people of all backgrounds and identities and we're committed to creating a workplace that's welcoming, inclusive, and representative of our community. As part of our positive action approach, we're especially keen to hear from ethnically diverse communities. We believe in equal opportunities and are proud to support underrepresented groups in accessing rewarding careers at Bron Afon Community Housing.


We are currently running pilot of working a 4-day week (4DW)


To find out more about how this works for us, you can read the attached 4-day week information leaflet.


We make a difference in people's lives every day. As an organization that's owned by the local community, we feel proud of our achievements since 2008 whilst recognizing that there's much more that we can do to improve the lives of people living across Torfaen and beyond. If you join us you will continue to prove the value of us and the work we do not just to our customers, but also to the wider community.


We are committed to equality and diversity and we aim to create a supportive environment where everyone feels valued and able to be themselves.