Job Description

Chestertons Estate Agency

Office Coordinator - New Homes

Location: Euston



Hours: Office based Monday to Friday 8:30 am - 6:00 pm with 1 day working from home



Salary: 27,000 - 28,000 + Commission

Role Overview:

We are seeking a highly organised and proactive New Homes Coordinator to support our New Homes department. This role involves providing administrative support to the team, coordinating property viewings, managing enquiries, and ensuring the smooth running of team operations. The ideal candidate will be confident, adaptable, and able to deliver excellent customer service while working closely with colleagues and clients.

Key Responsibilities:

Arrange property viewings, answer incoming calls, and advertise property particulars online. Liaise with developers, chase updates, and maintain strong relationships with stakeholders. Provide proactive administrative support to the New Homes team. Identify opportunities to improve team procedures and share best practices with colleagues. Resolve client and team queries in a timely and professional manner. Provide cover during team absences, including attending site visits where necessary. Contribute positively to team activities and foster productive working relationships.

Skills & Experience Required:

Previous administration experience within an estate agency environment (Sales or Lettings knowledge desirable). Strong communication and interpersonal skills, with a customer-first mindset. Ability to adapt to change and proactively suggest improvements. Proficient IT skills: Microsoft Word, Excel (intermediate level), Internet Explorer, Outlook, and Adobe. * Highly organised, detail-oriented, and able to manage multiple priorities effectively.