Job Description

Night Auditor - Maldron Hotel, Glasgow CIty

We have a fantastic new vacancy for Night Auditor in the excellent Maldron Hotel, Glasgow City

The Maldron Hotel Glasgow City is perfectly situated in the heart of the city just minutes from the \xe2\x80\x98Glasgow Style Mile\xe2\x80\x99 which offers the 2nd largest retail centre in the UK and home to the best shopping experience outside London\xe2\x80\x99s West End. The Hotel opened in August 2021, with 300 bedrooms, a Grain & Grill Restaurant, Hotel Bar, The Red Bean Roastery coffee shop and 5 meeting rooms.

We are looking for a talented individual with experience in management within the hospitality industry.

About the Role:

As a Night Auditor you will be responsible for the Hotel operations during the night shift which runs from 10.45 pm to 7.15am. You will be responsible for a team of Night Porters, ensuring that all tasks and duties are completed to the highest of standards.

The main responsibilities of the role can involve;

• Responsible for smooth and efficient operation of the hotel at night and to ensure the highest level of customer service.
• Responsible for overall health & safety at night including fire walks, security checks, and any other relevant health & safety duties e.g. first aid
• Front Office duties including running the night audit report and check-in and check-out of guests.
• Managing the team of Night Porters and their nightly tasks.
• Food & Beverage service at night.
• Cleaning the hotel lobby and meeting room area.
• Lead the team to achieve goals in relation to mystery audits, customer comment index, quality evaluations and hotel standards.
• Lead and develop the Night team, making sure that they become prepared for the next step in their career.
• Contribute to the strategic running of the hotel.

The ideal candidate should have the following:

• 1 -2 years in a similar night or reception role
• Excellent knowledge of the hotel business
• Previous hospitality experience is essential
• Good computer skills
• Excellent skills in People leadership and development.
• Excellent organisational skills and the ability to oversee & delegate work to others.
• A warm, friendly and approachable personality when dealing with fellow staff and guests.
• The ability to work on their own initiative, as well as being capable of working as part of a team

About our culture:

Dalata Hotel Group \xe2\x80\x93 Ireland\xe2\x80\x99s largest hotel group has a number of exciting positions on the horizon. As Dalata continues to grow and expand in Ireland and the UK it\xe2\x80\x99s more important than ever to have the right team alongside us, in the near future we will be opening the doors of new hotels creating many jobs and investing millions in the Irish and UK economy.

We lead through our Dalata values of \xe2\x80\x9cOur People, Our Fairness, Our Service and Our Individuality\xe2\x80\x9d. If you have the right attitude and energy you will have great opportunities to progress within the group. Our company is a place where you can do great things \xe2\x80\x93 individually and as a team. You will have the opportunity to develop your talent, be recognised and rewarded for your commitment and pursue a fulfilling career. We also have a number of unique and recognised training programmes to aid your professional and personal development and pride ourselves on creating an objective, supportive and fair working environment for our employees.

Dalata Hotel Group Plc is an Equal Opportunities Employer.

Dalata Hotel Group