Job Description

Job Ref:

JI27331

Branch:

Leonardo Hotel Sheffield

Location:

Leonardo Hotel Sheffield

Salary/Benefits:

Competitive Salary

Contract type:

Fixed Term

Hours:

Full Time

Shift pattern:

flexible

Hours per week:

40

Posted date:

21/07/2025

Closing date:

23/08/2025

Be Yourself - Be Happy

We have a great opportunity for a Night Duty Manager to join the group at Leonardo Hotels.

We want you

to support a brilliant and diverse team to deliver excellence to our valued customers across our amazing hotel.

Why come and work for us?

Earn thousands by referring a friend to work with us Stay at one of our Leonardo Hotels UK for a hugely discounted rate and get a reduced rate for friends and family if they want to stay too Company Pension Scheme, Life assurance Wellbeing support 28 days holiday entitlement including bank holidays, increasing with service to a maximum of 33 days (we even offer Wedding Leave too) The opportunity to work for a well-respected brand where people development is at the heart of our culture An array of learning courses in which you can attend - the sky is the limit with your development with us, we nourish your skills and talents to develop leaders of the future Leo Points - earn performance based points and use them towards that desired product you've been meaning to buy or hey even that well deserved day off!! Employee of the month earning you a little bonus and fame for that entire month. Flexible working hours- shift working is what we do but not split shifts - we want you to have a work-life balance too Meals on duty Monthly / Quarterly engagement activities - we like to have fun while working hard Annual Charity Event Day- we help and support our communities Lots of locations in the UK and Ireland which mean that if you want to develop or just fancy a change of scenery, we can help you to move and provide relocation support

Experience we expect:

Strong Operational knowledge across either Reception or Food and Beverage Departments or even better both. Background in branded hotels or restaurants is preferred - so you will understand how we work Excellent Customer service skills, standards driven, good organisational skills To be able to make decisions in a fast paced environment and to enjoy it To be great at up-selling - anticipating customer needs as well as improving the bottom line To be able to manage the team and resources available to ensure that the departments are equipped for service via cost controls, stock monitoring and good rota management Ability to communicate to and motivate your team providing day to day leadership and direction Be able to use computer systems - we use Opera, SAP and Micros. (for the occasional time you do get a desk)

Your responsibilities will be:

To plan and ensure the hotel is ready for the days business - preparing for the morning meeting and sharing information with the team To be out and about in the hotel, supervising the day to day operation and ensuring exceptional guest service. To encourage the team to maximise sales opportunities To ensure prompt resolution of customer complaints To develop and train the team to be able to deliver their job brilliantly so that we get great feedback from guests

Our Story

Built on decades of hotelier know-how, we operate over 270 hotels across the United Kingdom and Europe. We look after over 55 hotels across the UK Ireland, and being one of the fastest growing hotel groups, we have plans for major expansion over the next few years'; there's never been a more exciting time to come join us!

About Leonardo Hotel Sheffield

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An 8-minute walk from the Crucible Theatre, this relaxed, modern hotel is set half a mile from Sheffield Station rail and tram stop. It's 2 miles from the 16th-century Sheffield Manor Lodge ruins and garden. Featuring flat-screen TVs, the casual, colorful rooms also come with free Wi-Fi and tea and coffee making facilities. The property has a warm bar/lounge and a steak-and-seafood restaurant, plus a coffee bar. There's also a 24/7 fitness area and 9 meeting rooms.

About Leonardo Hotels

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At Leonardo Hotels, our vision is very simple: to be the first choice for everyone who values genuine hospitality.



Built on decades of hotelier know-how, we are part of the Fattal Hotels Group, which operates over 230 hotels across Europe and Israel. We look after over 50 hotels here in the UK Ireland, and have come a long way since we opened our first hotel in Ireland back in 1993! With approximately 4,000 employees and multiple brands we are a dynamic, innovative and fast-growing company.



As an employer we put a big emphasis on career development and as a rule we recruit our operations team members for personality- it is all about how you interact with others and how you can demonstrate our values:

Consistent, Friendly, Genuine, Positive and Willing.

At Leonardo Hotels each and every team member is individually valued and respected for who you are. All careers within our hotels offer customer interaction, a great deal of variety, and a fun and friendly working environment. We strive to make all of our hotels great places to work, and get our teams involved in activities such as summer barbecues, Christmas parties, Thank You Week and birthday celebrations!



We also offer excellent employee benefits, including huge discounts on overnight stays at our hotels as well as performance-based rewards via our Leo Points system- these range from vouchers to a well-deserved day off!