Discover a boundless path at Melia, where opportunities for growth and development are endless. Immerse yourself in a journey that will take you to work in various countries and to be part of our extensive global family.
Salary up to 27040 and Additional benefits below
Job Summary:
The Night Manager will ensure an overall smooth running of the department during night hours, looking after the complete satisfaction, safety, and security. You will be responsible for conducting walk-arounds of the hotel with an eye for safety and security and complete any additional tasks as set by the Front of House Management Team
Duties and responsibilities:
Ensure the night audit is completed with accuracy
Proactively identify and manage noise issues to prevent complaints
Maintain cleanliness and guest experience during night hours of duty
Complete duty management shifts
Ensure the health, safety, and security of the hotel during night hours
Resolve complaints to a high satisfaction level
Train and develop the reception team
What are we looking for?
Experience in a similar role, at a minimum as supervisor or team leader
Opera PMS experience is desirable but not essential
Proactive problem solver
Complaint resolution skills
Basic numeric skills, as you will be responsible for cash and card reconciliations
Join our Company! Your Benefits include:
Holidays:
29 days' holiday including 8 public holidays
Contributory pension scheme
Excellent discounts through our global My Melia Reward program for you, your family and friends
Refer a friend bonus:
500 (subject to successfully completed 6 months' probation)
Discounted dental and health cover with HSF
Great discounts with Melia Hotels Worldwide:
(Friends & families discounts)
Personal Development:
programs designed to support your career right from the start, with unlimited access to online learning platform
Complimentary gym
access to support your physical wellbeing (some restrictions at peak times)
Awards and Recognition Programs:
Join a culture of recognition and reward, with loyalty bonuses and referral incentives
Career growth:
fantastic opportunity to progress and access to a network of over 350 hotels across the world (subject to local right to work rules)
High street discounts:
with Perks at Work
An array of diversity, inclusion, and
social events and activities creating
opportunities to celebrate, as "We're Social!" is one of our values
Complimentary meals on duty
Because belonging to the great Melia family is being VIP
You will enjoy
My MeliaRewards
which is the exclusive loyalty program for our employees with exclusive benefits and advantages.
In addition, enjoy the
My MeliaBenefits
program: with flexible remuneration, exclusive discounts on a variety of products and services, active and healthy lifestyles, and charitable initiatives. Be as proud to belong to Melia as we are of you.
The successful candidate must already have eligibility to work in the UK
At Melia we are all VIP
Great professionals who make everyday life easier and exceptional. From the junior to the most senior, all of them have unique and important qualities that make working at Melia an opportunity for constant growth and a passport to create your future wherever you want.
Our warmth, proximity and passion for what we do make working at Melia an unforgettable experience, full of emotional moments and always with the feeling that you belong to a big family where we have people like you,
VIP
People.
At Melia Hotels International, we are committed to
equal opportunities between women and men
in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally.
We promote our commitment to
equality and diversity
, avoiding any kind of discrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that
diversity and inclusion among our employees are essential for our success as a global company
.
Additionally, we support the sustainable growth of our industry through
a socially responsible team
. In this sense, our motto is "
Towards a sustainable future, from a responsible present
". Thanks to all our collaborators, we make it possible.
If you want to be "
Very Inspiring People
", follow us on:
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