Job Description

Job Ref:

ILH6074

Branch:

The Mayfair Townhouse

Location:

Central London

Salary/Benefits:

Up to 34,500 including tronc

Contract type:

Permanent

Hours:

Full Time

Shift pattern:

4 nights out of 7

Hours per week:

40

Posted date:

10/10/2025

Closing date:

23/11/2025

Expect the unexpected...

Curious, engaging, witty and effortlessly intuitive: we are a new generation of lifestyle hotel delivering the unexpected in the heart of Mayfair. A stylish, imaginative home for the modern traveller, we redefine what it means to be a London hotel.



A place where city meets country, where past meets present, and where you'll find luxury and character in equal measure. Located on Half Moon Street alongside Piccadilly, The Mayfair Townhouse hosts 172 rooms suites, The Dandy Bar, private gym and versatile event spaces

What's in it for you as Night Receptionist?

Up to 34,500 including Tronc Eligible for upselling incentive schemes Complimentary dry cleaning of your uniform meals on duty Career development with recognised training providers Friends family rates across Iconic Luxury Hotels 25% discount on all food beverage Wellbeing calendar of events team socials Season ticket loan, cycle-to-work scheme secure bike storage Employee recognition awards, refer-a-friend incentives, seasonal gifts... and plenty more dandy perks along the way!

About you as Night Receptionist

Previous experience working in a Night Receptionist role is desirable Previous Opera / Opera Cloud experience is desirable Hotel/Hospitality experience is desirable but a keen interest in customer service is more important for this role Confidence and motivation for working throughout the night is essential You will have keen eye for detail, organisational skills and confident in communicating with the team

Key Responsibilities of the Night Receptionist

To assist the Night Manager and all departments when necessary on shift Support early check outs and organise settling bills ensuring payment is taken correctly Assist with room service / cooking light meals from night menu Be familiar with all reservation tasks in order to cover this role if required Record all relevant comments of appreciation, suggestions and maintenance points in order to initiate follow up Be confident with fire training and fire drill practices To communicate with the early Duty Manager on any ongoing encounters in the night Establish a courteous, helpful, and friendly attitude to all guests at all times

We are looking for passionate people people to join our Dandy team! If this role is of interest to you, then please apply now! We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.



Iconic Luxury Hotels launched The Mayfair Townhouse in December 2020.

Situated near London's Green Park, The Mayfair Townhouse is Iconic Luxury Hotels' fifth luxury hotel.



Located on Half Moon Street alongside Piccadilly, The Mayfair Townhouse will debut with 172 rooms suites. The Dandy Bar, private gym and versatile event spaces. Mayfair is synonymous with status, heritage and prestige and up until the mid 18th century was largely rural, famous for its annual May Fair. The townhouses lining Half Moon Street formed the setting for Oscar Wilde's The Importance of Being Earnest.

STAY OVER

172 rooms suites

LOCATION

The Mayfair Townhouse is in a discreet London address that is steps away from Green Park, upscale shopping and several of London's most acclaimed restaurants.

FOOD BEVERAGE

The Dandy Bar