Job Description

As we continue our mission to make people happy through chocolate, we're looking for a

Night Shift

Team Manager

to join our

Chocolate Manufacturing Team

on a

permanent

basis.


As a Team Manager, you will be responsible for the day-to-day activities within your team and department. You are responsible for the safety, engagement, welfare and performance of your team, whilst continuously ensuring the Good Manufacturing Practice (GMP) of your work area, quality and food safety and the quality of the products produced. You will lead your team through a given balanced scorecard of KPIs delivering objectives set by the business within the framework of the operation.

Shift Pattern:

a night shift pattern 10pm-6am, Sunday - Thursday.


As well as a competitive salary and a range of company benefits including enhanced maternity and paternity leave and Company pension contributions, you'll receive

50% discount on all products, and a

70% discount for you and your guests when you stay at our Rabot Estate hideaway on the paradise island of Saint Lucia.


The onsite location for this role is our Factory 'Hadley Park', in

Huntingdon

, Cambridgeshire, right in the heart of where our chocolates are made and where weekly, we can produce between 4 to 6 million of the chocolates we all know and love.


Hadley Park is just 5 minutes off the A141 and 1.3 miles from Huntingdon train station, with direct rail links to London King's Cross.

What you'll be doing....

Ensure compliance with product specifications and company procedures. Drive a no-compromise culture for product quality and behaviour. Conduct safety walks to ensure team and visitor safety. Raise non-conformance and drive root cause analysis for improvements. Ensure mandatory training completion for the team. Ensure timely completion of daily and weekly plans. Report on KPIs: Safety, Quality, Delivery, and Control. Identify opportunities for continuous improvement and cost reduction. Own 1st production runs and compliance audits. Support and challenge the team to drive pride and performance. Lead the team to achieve business goals and communicate messages clearly. Hold regular 1:1 meetings with your team, set clear objectives, and create development plans. Manage team attendance and holiday schedules efficiently. Perform first-stage disciplinary actions when required. Manage agency labour planning, temperature control, and effective handover between shifts.

Who you are...

Essential

Demonstrated experience working within a food manufacturing environment, with a thorough understanding of industry-specific processes and regulations. Proven track record in managing and leading teams, with the ability to drive performance, foster collaboration, and ensure effective team development. Skilled problem solver, using innovative approaches to address challenges effectively. Strong time management, ensuring tasks are prioritized and executed efficiently. Self-motivated with the ability to engage and drive team performance. Committed to continuous self-improvement and fostering growth within the team.

Desirable

Comprehensive knowledge and adherence to GMP standards. Thorough understanding of Health & Safety standards. Certification in Food Hygiene and Food Safety standards. Trained in HACCP principles and practices. Experience with automated performance monitoring systems or programs.

Who are we?

We're one of the UK's favourite premium chocolate brands, with a range of products spanning luxury gifts, alcohol and our pioneering drinking chocolate system, the Velvetiser(TM).


A cacao pod takes years to grow - it can't be rushed if it's going to be just right for our products. The same can be said for Hotel Chocolat, which originally started as a mint production company before we realised it was luxury chocolate that we were really passionate about.


Now, we're market leaders in the industry. What began as an online-only business grew to over 140 stores across the UK, and we're still growing... Today, we're multi-category, multi-channel, and multi-territory, and our customers, colleagues, cacao farmers and suppliers all benefit from the success we make together.


To learn more about us and read about our People Pledge - our commitment to equality, diversity and inclusion - click here: hotelchocolat.com/uk/engaged-ethics/our-people.html