We are currently seeking a reliable and professional
Night Receptionist
to join our team at
The New Thomas Arms Hotel
.
This role is ideal for someone with previous hotel or reception experience, who is confident working independently overnight and providing excellent customer service at all times.
Key Responsibilities:
Welcoming and assisting guests during night hours
Managing late check-ins and early check-outs
Handling guest enquiries and resolving issues professionally
Answering phone calls and emails
Carrying out basic administrative and reception duties
Ensuring the safety and security of the hotel overnight
Monitoring the premises and following night-time procedures
Maintaining a clean, tidy, and professional reception area
What We're Looking For:
Previous experience in a hotel or reception role preferred
Excellent communication and customer service skills
Strong attention to detail and organisational skills
Ability to work independently and make sound decisions
Calm, professional manner
Reliable and punctual
Must be available to work nights, including weekends
Why Join Us:
As a night receptionist, you play a vital role in ensuring guests feel safe, welcome, and well-looked-after throughout their stay. Attention to detail and a high standard of service are essential to maintaining our reputation and delivering a positive guest experience.
What We Offer:
Competitive rate of pay (dependent on experience)
Supportive management and team
A stable role within a well-established hotel
Job Type: Full-time
Pay: From 12.21 per hour
Work Location: In person
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