At Davies people are at the heart of all we do, out values state that we succeed together, and it is this, that makes the business a great place to work! You will be valued and supported and receive excellent benefits including but not limited to:Exclusive Rewards Platform - Enjoy discounts at over 800 retailers.
Generous Holiday Allowance - Start with 25 days of holiday, in addition to UK bank holidays, with the potential to increase over time and the flexibility to buy up to 5 additional days per year.
Professional Growth - Benefit from ongoing development opportunities, training programs, and support in obtaining professional qualifications.
Our Opportunity: Davies is on the lookout for Claims Handlers to enhance our growing Casualty team. This role offers a stimulating environment where the selected individual will be joining a committed team, providing a first-class proactive claims handling service to major clients. We at Davies hold in high regard the transferable skills and attributes that you can contribute to the position.
What will your day look like:
Liaison: Communicate with Disclosure teams for the various MOD services
Investigation: Handle allocated claims,
Evidence Gathering: Obtain all relevant evidence and documentation.
Resolution: Determine appropriate actions to resolve each case.
Reporting: Prepare detailed reports, advising on legal liability, quantum, and tactics as needed.
Negotiation: Negotiate settlements within agreed authority limits.
Professional Correspondence: Maintain proactive communication with all parties involved.
Adherence to Procedures: Handle cases according to documented procedures and client requirements.
Reserve Management: Regularly review and maintain proper reserves.
Continuous Learning: Stay updated on technical changes relevant to your role, including participating in company-facilitated training programs
Knowledge and Abilities:
Proficiency in managing Claims from cradle to grave.
Understanding of Civil Procedure Rules and the Claims Portal.
Commitment to delivering outstanding customer service.
Collaborative team player.
Management of personal caseload.
Demonstrated adaptability and versatility.
Desirable
:Experience with the investigation of Liability Claims.
Experience managing NIHL (Noise Induced Hearing Loss).
Knowledge of how to value injury claims.
Familiarity with reserving strategies.
Exceptional communication abilities across various levels.
This role is tailored for individuals who are eager to apply their claim handling expertise and are ready to grow within a forward-thinking company. If you possess the essential skills and are looking for a challenging yet rewarding career, Davies welcomes your application
Benefits
Career & Purpose
Davies Innovation Lab
Leadership training programme
Funding for professional qualifications
Thrive at Davies; learning opportunities
Environmental & Social
The Davies Foundation
Local charity funding
Pennies To Heaven
Employee Resource Groups
Employee volunteering programme
Financial Health
Pension, 5% employee and 5% employer contribution
My Choices at Davies provides; High Street discounts and Financial wellbeing hub
Life assurance: x4
Refer a Friend
Cycle to Work Scheme
Lease car salary sacrifice
Davies Incentive Plan
Enhanced maternity, paternity and adoption pay
Mental, Physical & Emotional Wellbeing
Wellbeing centre; move, munch, money & mind focus
Discounts with 100's of UK retailers
EAP; 24/7 confidential helpline
25 days holiday, increases to 26 days after 5 years and 27 after 10 years
Flexible working; hybrid, work from home or join a collaborative office space
Dress for your day
Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage
Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan
About Davies
We are a specialist professional services and technology firm, working in partnership with leading insurance, highly regulated and global businesses.
We help our clients to manage risk, operate their core business processes, transform and grow. We deliver professional services and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation & risk, customer experience, human capital, digital transformation & change management.
Our global team of more than 8,000 professionals operate across ten countries, including the UK & the U.S. Over the past ten years Davies has grown its annual revenues more than 20-fold, investing heavily in research & development, innovation & automation, colleague development, and client service. Today the group serves more than 1,500 insurance, financial services, public sector, and other highly regulated clients.
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