Job Description

Job Purpose

To work as part of the NOC shift team at the NEP Connect Office in Media City to control all teleport operations for internal and external clients.

Key Responsibilities

NOC responsibilities to include:


Undertake operational duties in support of the Teleport Operations Manager Quality control and integrity checks of all incoming and outgoing video and audio signals. Monitor the status and performance of operational systems and ancillary equipment, taking corrective action as required Communicate fault conditions to engineering support staff, customers and service suppliers and generate incident reports Information handling and dissemination using telephone, VDU, off air monitoring sound and vision, email. Undertake the establishment of occasional use services, (including taking and making bookings when necessary), at short notice, in accordance with customer requirements Co-ordinate services with customers, satellite operators and third party providers Respond to alarms/warnings in accordance with procedures Undertake routine testing, preventative and corrective maintenance of transmission systems and ancillary equipment Operating master router switcher and ensuring in house clients requirements are met To log all technical faults and irregularities To provide technical advice and assistance for all studio, lines and NEP Connect operations Use the NEP Connect scheduling systems, to check lines booking and coverage details. Obtain running order from galleries and cross check with scheduling information. To advise Production Staff concerning studio technical facilities when possible To report any irregularities on the system drawings and contribute to the update of the system drawings To be conversant with the communications and talkback systems To be conversant with essential services in technical areas, e.g. mains, generator, UPS, air con etc and call out procedures in case of failure. Basic vision Control Operations. Basic Sound Operations Basic VTR operation. Basic character generator operation Other duties as directed by NOC Team Leaders & NOC Manager

Technical Competencies Gained

Familiarity with broadcast system standards and waveform measurements: HD-SDI, SDI, 3D, Dolby, AES/EBU, MPEG, System M, System N, System B, System I, 525,625,720,1080 line systems, ASI, DVB-S/S2 etc. Operating a wide range of equipment including IRDs, Sat Modems, HPAs, Up-converters, Down converters, Encoders, Multiplexers, Stat Muxes, Spectrum analyser, Standard Converters, VTRs, DVDs, Waveform Analyser, broadcast routers, TBUs, ISDNs codecs, Talkback units. Supporting a multi-channel transmission environment.

Personal Attributes

Extensive knowledge of RF and uplink systems Encoding and Multiplex systems Conditional Access systems Broadcast Video Standards Video Routers Talkback systems Booking systems including ScheduALL * Video Monitoring Systems