Job Description

Position:

Nursery Enrolment Partner

Hours:

40 hours per week

Salary:

Up to 27,000 per annum

Location:

Hybrid Role


At Family First Day Nurseries, we are transforming early years education through strategic innovation and market leadership. As one of the UK's largest nursery groups, we are dedicated to empowering children, supporting families, and developing exceptional talent within our teams. With a focus on excellence, innovation, and sustainable growth, we aim to deliver outstanding care and education while driving occupancy across our portfolio.


The Enrolment Partner role is pivotal to our mission, ensuring prospective families experience a seamless journey from enquiry to enrolment while supporting the achievement of ambitious FY25 growth targets.


The Enrolments Partner is responsible for driving successful conversions of parent enquiries managing the entire sales process from initial enquiry, through Nursery tour to registration and ultimately the enrolment of children into a setting.


Reporting to the Customer Experience Manager, this dynamic role combines operational execution, and relationship building to deliver tangible results. You will act as a key point of contact for prospective families, working collaboratively with nursery managers, Customer Care Partners, and the central support team. Success will hinge on your ability to optimise the enrolment process, build trust with families, and contribute to the overall commercial success of Family First.


This is an exciting opportunity for a motivated and results-driven individual who thrives in a fast-paced, collaborative environment.

Why Join Us?

At Family First, we value our team members and offer a comprehensive benefits package, including:

Annual Leave:

Starting at 24 days, plus a paid day off for your birthday and bank holidays

Discounts:

75% off nursery fees for our team member's

Wellbeing:

Confidential employee assistance helpline available

Development:

Tailored learning and development opportunities to support your career growth

All perks are pro-rota for part time staff and subject to successful completion of probationary period. These perks may be subject to further conditions and can be withdrawn or reviewed at the discretion of the company

Take the next step and explore a role that makes a positive impact on children's lives. Apply today and let our friendly recruitment team support you every step of the way. We can't wait to welcome you to the Family First community!

We are committed to safeguarding and protecting the welfare of children and expect all staff and volunteers to share this commitment. A Disclosure and Barring Service Certificate will be required for all posts. This post will be subject to enhanced checks as part of our Safeguarding Duty.


The Family First Group take great care to treat everyone as a person, with equal rights and responsibilities to any other individual, whether they are an adult or a child. We are committed to providing equality of opportunity and anti-discriminatory practice for all children and families according to their individual needs. Discrimination on the grounds of gender, age, race, religion or belief, marriage or civil partnership, disability, sexual orientation, gender reassignment, pregnancy or maternity, ethnic or national origin, or political belief has no place within the Family First Group.



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