Job Description

An exciting opportunity has become available within the Sexual and Reproductive Health Service for a Band 3 post that combines the roles of Nursing Support Worker and Administrative Officer, 22.5 hours per week, as required to meet the needs of the Service.
We are looking to appoint an individual who has previous experience of working in one or both of these roles and is keen to learn new skills.
The post holder will be based at Penlan Clinic in Carmarthen and will be expected to also work at the Llanelli clinic on a regular basis and cover clinics in Pembrokeshire and Ceredigion as required.
Our friendly, hardworking Team offers a range of services including - contraception, management of Sexually transmitted infections and a pregnancy advisory service.
Main duties of the job
Following training and assessment, as part of a plan of care, undertake delegated clinical interventions to include:

• Venepuncture
• STI tests on asymptomatic patients
• Pregnancy tests
• Urinalysis
• Physiological observations
• Health promotion advice and support
• Teaching correct condom use

Obtain specimens for diagnostic analysis, e.g., urine, venepuncture, throat swabs.
Accurately record patient's vital signs, e.g., temperature, blood pressure, pulse and respiratory rate (if required).
Support patients during genital examinations and procedures including ultrasound scans and termination of pregnancy care / procedures.
The post-holder within their administrative role will also provide a range of administrative and secretarial duties including filing of clinical and non-clinical correspondence.
The post-holder will welcome patients to the department, guiding them to the appropriate room and answering general questions.
Duties will also include typing, scanning, photocopying and ordering office supplies.
Promote and support the rights, responsibilities and diversity of individuals and their families/carers and relate with kindness and empathy to all concerned.
About us
Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.
We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.
We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.
Our services are provided in:

• Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
• Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
• Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
• 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97
• community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
• Numerous mental health and learning disabilities services

Details
Date posted
27 October 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
25,313 to 26,999 a year per annum pro rata
Contract
Permanent
Working pattern
Part-time
Reference number
100-ACS221-1025
Job locations
Penlan Clinic
1 Penlan Road
Carmarthen
SA31 1TF
Job description
Job responsibilities
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Interviews to be held on 12/11/2025
You will be able to find a full job description and person specification attached within the supporting documents.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us. Job description
Job responsibilities
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Interviews to be held on 12/11/2025
You will be able to find a full job description and person specification attached within the supporting documents.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Person Specification
Qualifications & Knowledge
Essential

• NVQ Level 3 in Health and Social Care or working towards with equivalent level of experience
• Demonstrable office skills and knowledge
• Good literacy and numerical skills

Desirable

• Venepuncture
• Knowledge of Medical/Healthcare Terminology

Experience
Essential

• Experience of working in a Health or Social care environment.
• Demonstrable experience of working in an administrative / office environment
• Familiar and competent with Microsoft IT packages, especially Word, Excel and PowerPoint
• Familiar and confident using e-mail and searching the internet

Desirable

• Experience of speciality
• Experience of working in a multidisciplinary team

Language Skills
Desirable

• Welsh Speaker (Level 1)

Person Specification
Qualifications & Knowledge
Essential

• NVQ Level 3 in Health and Social Care or working towards with equivalent level of experience
• Demonstrable office skills and knowledge
• Good literacy and numerical skills

Desirable

• Venepuncture
• Knowledge of Medical/Healthcare Terminology

Experience
Essential

• Experience of working in a Health or Social care environment.
• Demonstrable experience of working in an administrative / office environment
• Familiar and competent with Microsoft IT packages, especially Word, Excel and PowerPoint
• Familiar and confident using e-mail and searching the internet

Desirable

• Experience of speciality
• Experience of working in a multidisciplinary team

Language Skills
Desirable

• Welsh Speaker (Level 1)

Skills Required