Job Description

Job Overview:

Due to continued expansion we are continually looking for employees to add to our existing team.

Do you want to work with a team of hard workers?

Do you want to be appreciated and recognised for your work?

Do you want to be compensated in proportion to your performance?

Do you want to work more sociable hours?

Experience is preferred but not essential, as we are always willing to train the right person.

Once you are proficient and have the relevant experience, you may on rare occasions manage the office solo. At this point your pay will be adjusted to reflect the extra responsibility.

We offer job security and competitive rates of pay.

We would like someone who is enthusiastic, professional, reliable and presentable to join our reputable team.

Usual Working Hours: Monday - Friday between 9-5:00 (Part time would be job share or Tue/Wed/Thur Preferred)

Your duties will include some or all of the following:

Customer engagement over the phone, handling queries, taking payments, booking in quotation visits accurately.

Canvassing conversations - contacting customers who our canvassing team have already spoken to and checking details and booking their jobs in.

Assisting management with administrative duties - contacting customers, taking calls and sending emails.

We are a fast paced office and are looking for someone with:

Excellent verbal communication and customer service skills

The ability to pick up new skills and learn new processes fast.

Excellent time-keeping skills

Good attention to detail

Ability to work independently and use initiative

Ability to work as part of a team

We have a large customer base and we are growing constantly. We provide our customers with the best possible, professional service and we take care of our staff.

Additional Information:

We are a Dereham based company so ideally looking for someone local to the area.

To apply please email with a covering letter explaining why you believe you are well suited to the role.

Job Types: Part time, Permanent

Pay: 12.25

Benefits:

Casual Dress On-site parking

Schedule:

Day shift Flexitime
Supplemental pay types:

Bonus

Experience:

Customer Service: 1 year (preferred) Mac user (The office staff use Apple Mac laptops) Administrative experience Computer skills Good Telephone Communication: 1 year (preferred)

Licence/Certification:

Driving License (not required) must be able to get to Dereham

Work Location:

In Person
Job Types: Part-time

Pay: 12:25

Additional pay:

Performance bonus
Benefits:

On-site parking
Schedule:

Day shift Holidays Monday to Friday Overtime
Work Location: In person

Previous Applicants need not apply
Immediate start for the right candidate

Job Types: Full-time, Part-time, Permanent

Pay: 12.25 per hour

Additional pay:

Performance bonus
Benefits:

Casual dress Free parking On-site parking
Schedule:

Day shift Flexitime Monday to Friday
Ability to commute/relocate:

Dereham NR19 1SY: reliably commute or plan to relocate before starting work (preferred)
Experience:

Customer service: 1 year (required)
Language:

English (required)
Work authorisation:

United Kingdom (required)
Work Location: In person

Application deadline: 12/07/2025