Job Description

Job Overview

South West Fire Doors (SWFD) provides professional fire door inspection, maintenance, and installation services across the South West. Our team ensures buildings remain safe, compliant, and maintained to the highest industry standards. As we continue to expand, we're looking for a proactive and organised

Office Administrator

to support our daily operations and help drive efficiency across the business.

The Role

This is a key role within our growing company. You'll work closely with the Director, bookkeeper, and field teams to coordinate daily activities fostering a collaborative work environment , manage client communications, and maintain smooth administrative operations. You'll need to be confident handling multiple tasks, working with systems such as Google Workspace, QuickBooks, and Microsoft Office Suite (word, Excel etc)

Key Responsibilities

Manage company emails on a daily basis and incoming phone calls in a professional manner Collect and organise information, reports, and client documentation Create and maintain job cards for inspections, installations, and remedials Follow up on estimates and quotations, converting them into confirmed jobs Assist with bookkeeping tasks using QuickBooks, including invoicing and expense tracking Schedule calendar entries and appointments for contractors and site visits Maintain accurate data entry and digital filing within company systems Support reporting and document organisation for compliance and audits Learn and follow in-house Standard Operating Procedures (SOPs) Assist with other administrative tasks as required by the management team Must have previous clerical experience

Skills & Experience

Proven experience in an administrative role (fire safety background advantageous) Excellent organisational and time-management skills Strong communication and customer-service skills Competent with Google Workspace (Gmail, Drive, Docs, Sheets) Basic understanding of QuickBooks Confidence using cloud-based systems, calendars, and digital workflows Ability to learn internal systems and processes quickly Attention to detail and a proactive approach to improving efficiency

What We Offer

Full-time permanent position with clear career progression Competitive salary NEVER work on your birthday if it falls on a weekday and still get paid! Full training on SWFD systems and procedures Supportive, friendly team environment Opportunity to grow within an expanding, compliance-focused company Friendly relaxed environment Company Pension

Hours

Monday to Friday - 8:30am to 5:00pm

How to Apply

If you're an organised, motivated individual looking for a long-term opportunity within a respected fire safety company, we'd love to hear from you.
Apply directly via Indeed with your CV and a short cover letter explaining why you'd be a great fit for South West Fire Doors.

Thank You for taking the time to review our opportunity within SWFD.

Job Types: Full-time, Permanent

Pay: 22,295.00-24,115.00 per year

Benefits:

Company pension On-site parking
Experience:

Administrative: 2 years (preferred)
Language:

English (required)
Work Location: In person