Job Description

Our Values:

At Cardiff Cleaning Company Limited, a family-run business, we treasure the ethos of creating a positive work environment. We believe that when our employees are treated with respect, empowerment, and support, they shine, which is evident in the high-quality service they offer our clients.

Job Summary:

Join our dynamic team as an Office Administrator! This pivotal role involves overseeing client interactions, scheduling, managing staff schedules, and handling the financial side of our operations.

A vital part of the role will be visiting client properties in the Cardiff area to provide an onsite quote, access to your own vehicle is necessary. Mileage will be paid in addition to your salary.

Working Hours:

Full time: 35 hours per week Monday to Friday: 9am - 5pm (1 hour lunch break) No Weekends

Responsibilities:

Manage customer calls Respond swiftly to email inquiries Provide cleaning quotes at the client's property (Full training provided) Schedule cleaning tasks Issue requests for customer feedback Monitor hours worked and holidays for staff Reconcile invoice payments Order cleaning supplies and equipment Create and manage customer invoices Record supplier invoices and payments Transport members of the cleaning team as needed

Requirements:

Proven administrative experience Proficiency in using Google Suite (Gmail, Google Docs, Google Sheets, etc.). Exemplary phone etiquette and communication skills Strong organizational capabilities Familiarity with office software and phone systems Ability to work independently Understanding of basic accounting principles

Disclaimer:

This job description aims to give a clear overview of the role. However, it's not an exhaustive list of all responsibilities or requirements.

Join Us!
Expected start date: Immediate

We look forward to having you onboard our journey to make spaces sparkle!

Job Type: Full-time

Pay: 12.50 per hour

Benefits:

Free parking On-site parking
Education:

A-Level or equivalent (preferred)
Experience:

Customer service: 2 years (required) Administrative: 2 years (required)
Language:

English (required)
Licence/Certification:

Driving Licence (required)
Work Location: In person