Job Description

About Environmental Products and Servicees Ltd

EPAS Ltd designs and delivers award-winning environmental solutions for the food service industry. Learn more about us here: https://youtu.be/osiPr9XDWQ8

Benefits

Private Health Insurance (employee, partner, and children up to age 25) after 9-month qualifying period Death in Service Life Insurance after qualifying period 30 days' paid holiday per annum Career progression and skills development opportunities Supportive, dynamic work environment in a growing industry

Key Responsibilities

Invoicing & Sales Orders

Raise and issue sales orders and invoices for

Stockport and Newry

operations Create

commercial invoices

; manage

daily job invoicing

Set up and maintain

recurring invoices

; manage

maintenance contracts

Customer Communication

Respond to customer emails with timely, accurate resolutions Send

statements

,

copy invoices

, and

job sheets

Answer incoming calls, handling both

customer service

and

accounts

queries

Customer Accounts Management

Open new customer accounts; perform

credit checks

and verify

VAT numbers

Assist with credit issues, including

issuing credits

where appropriate Maintain accurate customer records and support

account updates

Payments & Financial Support

Allocate payments and

take phone payments

Chase outstanding balances

and support payment processing Assist with

staff timesheets

at month-end

Compliance & Reporting

Keep financial and customer records

accurate and compliant

Update

utility spreadsheets

; complete

supplier detail forms

for new customers Maintain operational spreadsheets, including the

maintenance contract

tracker

Booking & Organising

Book

flights and accommodation

; manage

installation scheduling

for engineers Organise

service visits and installations

, coordinating with customers and engineers

Financial Administration

Assist in

budgets

,

forecasts

, and

financial performance

reporting Process

invoices

,

purchase orders

,

credit control

, and

expenses

Monitor

cash flow

; support

monthly

and

year-end

reporting Ensure compliance with company financial policies and procedures

Key Requirements

Prior experience in

accounts

and/or

customer service

(similar industry advantageous) Proficiency with

Microsoft Office

(Excel, Word, Outlook); working knowledge of

accounting systems (e.g., Sage)

and

CRM (e.g., Salesforce)

Excellent written and verbal communication; confident phone manner Strong attention to detail, organisation, and time management Ability to work

independently

and collaboratively within a team; professional, positive attitude

Nice to Have (Desirable)

Experience in

scheduling

field engineers or service teams Knowledge of

credit control

best practices and

cash allocation

Familiarity with

document control

and basic

GDPR

principles

How to Apply

Please submit your

CV

and

cover letter

detailing relevant experience and qualifications, or email

hr@epas-ltd.com

with the subject line:

"Office Administrator - [Your Name]"

Job Types: Full-time, Permanent

Pay: 30,000.00-35,000.00 per year

Benefits:

Company pension On-site parking Private medical insurance
Work Location: In person