Design Integration has identified a need for a full time office based Administrator. This post will provide administrative support to the administration manager, the admin team provide a complete support service for our organisation.
The ideal candidate will be a hard-working professional looking to develop their skills in a variety of office support tasks in a quick pace office environment. They must have excellent communication and organisational skills and work diligently under pressure. This person will be comfortable working with a high degree of attention to detail and discretion as well as incorporating new and effective ways to achieve better results.
Typically, the daily duties of the Office Administrator will include:
Sales Ledger:
Create and send sales invoices to clients on schedule, obtained from our daily report, ensuring accuracy of every invoice
Dealing with client invoice queries by e-mail and phone in a timely manner.
Create sales credits for customers as instructed
Setting up clients and maintaining details within the company system 'Dynamics'
Sending of monthly statements to clients
Chasing outstanding client balances and sending payment due date reminder
e-mails
To assist with the sales ledger month end process
Daily posting of client receipts
Chasing the release of project retention payments (12 months from completion)
Posting off monthly sales orders from projects
Compliance:
Assisting with completion of pre-qualification questionnaires from customers
Maintaining and keeping company policy documents up to date
Company policy template updating
Updating and maintaining company document library and file structure
Ensuring Environmental certificates are obtained and filed for waste disposal
Sending of client satisfaction surveys at the end of a project and monitoring feedback
Assisting with preparation of ISO Audits
General Administration:
Monitoring & Posting off weekly employee timesheets
General data entry and ad-hoc administration duties
Filing & Archiving (electronic and paper)
To Provide occasional cover for answering incoming telephone calls, taking messages or transferring calls
To provide occasional cover for greeting visitors to the company in a professional manner and ensuring the signing in process is adhered to
Providing cover for Purchase Ledger duties, when required
Maintain trusting relationships with customers and colleagues.
Adhere to policies and regulations.
Keep abreast with all organisational changes and business developments
Essential Requirements
Competent with Microsoft Office 365 skills - including but not limited to Sharepoint and Teams
Good understanding of office procedures.
Sound knowledge of using office equipment.
Excellent organizational and time management skills.
Articulate with strong verbal and written communication skills.
Analytical abilities and aptitude in problem-solving.
Sound understanding of inhouse management information systems.
Personality Profile
Be a pro-active and enthusiastic team player capable of meeting deadlines and going the extra mile to ensure timely project completions.
Flexible and can-do attitude.
Be detail orientated with strong analytical skill.
Client focused with a commitment to providing excellent customer service.
Ability to work well within a team.
Polite and confident telephone manner.
Package
The following will be included within the overall package
Salary of up to 25000.00 pa
Pension Scheme
5 Weeks Holiday inc. Xmas allocation