Job Description

Thompson's Engineering Ltd, a market-leading, family-run business with a proud heritage of excellence, is seeking a proactive and highly organised professional to join our growing team. With decades of experience delivering high-quality engineering solutions, we've built a reputation for reliability, innovation, and a strong commitment to customer satisfaction.

This full-time role (40 hours per week), based at our Hutton Cranswick office, plays a key part in ensuring smooth daily operations, providing cross-departmental administrative support, and upholding the high standards that define our company.

We're looking for a reliable and friendly individual with a proven ability to learn and a strong attention to detail. The ideal candidate must be self-motivated, able to manage their workload independently, and comfortable working both as part of a team and liaising confidently with colleagues and external contacts over the phone.

Role and Responsibilities:

Keeping us on track - from reconciling timesheets and processing invoices to managing data entry and document organisation. Being the voice of the business - handling incoming and outgoing calls with professionalism and a friendly, can-do attitude. Driving project momentum - updating and maintaining our project management systems to ensure everything stays on schedule. Championing safety - supporting the creation of essential health and safety documents, including risk assessments and compliance checks. Staying ahead of the curve - maintaining monthly reports, incident logs, and assessments to help us meet and exceed safety standards.

Skills and Experience:

Experience in business administration or a similar support role where you've successfully managed a variety of tasks. Exceptional organisational skills and a sharp eye for detail - you'll be a key part to keeping everything running smoothly. Confident and professional communication, especially over the phone, with a friendly and approachable manner. Ability to multitask and remain calm under pressure in a fast-paced, team-oriented environment. Proficiency in Microsoft Office (Word, Excel, Outlook) - and we'll provide full training on our in-house systems. A valid driving licence - essential due to our location, and you'll benefit from free on-site parking
Job Types: Full-time, Permanent

Pay: 25,500.00-27,500.00 per year

Benefits:

Company pension On-site parking Sick pay
Schedule:

Monday to Friday
Education:

GCSE or equivalent (preferred)
Experience:

Customer service: 1 year (preferred) Administrative: 1 year (required)
Licence/Certification:

Driving Licence (required)
Work Location: In person