Job Description

Delivering great service to our customers and meeting our core values relies on our people! Have you got what it takes to join us as an Office Administrator?

We are looking for an

enthusiastic and approachable team member

with strong interpersonal skills to join our Livingston office. While previous experience in a similar role would be an advantage, it is not essential as full training will be provided for the successful candidate.

Key Responsibilities:

Respond to incoming telephone calls and emails from customers Process orders and handle any follow-up actions Provide reception cover, including managing incoming and outgoing mail, scanning, and shredding Assist with sourcing products from alternative suppliers when required Expedite overdue items and report delivery issues to suppliers Check supplier acknowledgements and update systems/orders as necessary Coordinate logistics for standard furniture deliveries, including liaising with customers to arrange installations

About Langstane

Langstane is Scotland's largest independent office products company and one of the largest in the UK. A family business established in 1947, we have an annual turnover approaching 14 million and employ 96 staff across our 3 locations, with our head office in Aberdeen and further branches in Dundee and Livingston.

At Langstane, we see ourselves as a business partner, providing that one solution for all your office needs. As well as specialising in office products, our ever increasing portfolio extends to furniture, health care products, print and signage, branded workwear and promotional products, catering and janitorial supplies.

Excellent customer service is our goal and that's why we are dedicated to getting our service levels right first time every time.

Job Types: Full-time, Permanent

Pay: 23,000.00 per year

Benefits:

Company pension Employee discount Life insurance On-site parking Sick pay
Application question(s):

When would you be available to commence employment?
Education:

GCSE or equivalent (preferred)
Experience:

Sales administration: 1 year (required) Reception: 1 year (preferred)
Work authorisation:

United Kingdom (required)
Work Location: In person