Job Description

Job Title: Office Administrator
Location: Imperial Wharf (Hammersmith & Fulham), London
Salary: 25,000 - 28,000 (depending on experience)
Working Pattern: Part-time or Full-time (on-site)

Are you highly organised, people-focused, and ready to be the face of a child-centred education setting?

At First Bridge Education, we're looking for a confident and compassionate Office Administrator to join our growing team. This role isn't just about keeping the front desk running. It's about supporting families from their first point of contact and playing a vital part in our admissions process, communications, and day-to-day operations.

About First Bridge Education

First Bridge Education is a supportive, child-focused organisation committed to making a positive impact on the lives of children with autism and developmental delays. Our team values dedication and compassion, and we use Applied Behaviour Analysis (ABA) to deliver high-quality Autism Therapy and Early Intervention.

About the Role

As our Office Administrator, you'll be the welcoming presence at the heart of our school, managing enquiries, supporting admissions, coordinating communications, and keeping our office systems running smoothly. You'll work closely with our General Manager and Admissions & Partnership Manager to create a seamless, professional experience for families and stakeholders.

Key Responsibilities

Be the first point of contact for all admissions enquiries (phone, email, online) Maintain accurate records across systems, including our MIS Schedule tours, assessments, and coordinate with clinical teams Provide administrative support for open days, events, and marketing Manage day-to-day office tasks, reception duties, and supply orders Monitor attendance, generate reports, and manage the Centre calendar Ensure safeguarding, site access, and visitor protocols are followed Open and close the site in line with operational procedures

What You'll Need

Essential:

Previous experience in admin, admissions, or customer service Strong written and verbal communication skills Confident using Outlook, Word, Excel, and digital tools Organised, proactive, and calm under pressure Comfortable with multitasking in a busy school or healthcare setting
Desirable:

Experience using Canva or working on social media/marketing content Familiarity with Management Information System (MIS) platforms Experience working in SEN, healthcare, or education environments Event coordination experience or supporting family-facing events

What We Offer

Competitive salary

33 days of annual leave (inclusive of bank holidays & birthday off) Company pension and sick pay (up to 6 days per year) Access to PerkBox Friendly, supportive, and professional team culture Real opportunity to make a difference in families' lives On-site, child-focused working environment

How to Apply:

If you're an organised, friendly, and mission-driven professional who thrives in a fast-paced, people-first environment, we'd love to hear from you. Submit your CV and a short cover letter explaining why you're the right fit for this role.

Job Types: Full-time, Part-time, Permanent

Pay: 25,000.00-28,000.00 per year

Expected hours: No more than 40 per week

Benefits:

Company pension Employee discount Referral programme Sick pay
Schedule:

Monday to Friday
Work Location: In person

Application deadline: 20/07/2025
Reference ID: Office Admin