Job Description

Location: Intech Centre, Islington

Full-time | Permanent

Since 1999,

Intech Centre

has been a trusted provider of adult education, careers advice, and exam services in Islington. Each year, we support thousands of learners to gain qualifications, improve their employability, and progress into meaningful careers.

As we continue to grow, we are looking for a motivated and highly organised

Office Administrator

to join our dynamic team. This role offers a clear pathway for professional development and the potential to progress into a

Careers Adviser

or

Tutor

position, depending on your qualifications, interests, and future opportunities within the organisation.

About the Role

You will be an essential part of our operations team, helping to ensure the smooth delivery of our services. Your day-to-day responsibilities will include managing exam bookings, providing administrative support to our Careers Advisers and Tutors, responding to learner and partner queries, and delivering excellent customer service.

You'll also support the preparation and delivery of classes and workshops--handling registers, preparing resources, ensuring rooms are ready, and assisting with scheduling and learner communications.

This is a fantastic opportunity to gain hands-on experience in adult education and employability support, with structured opportunities to grow your career within the sector.

Key Responsibilities

Coordinate exam bookings and oversee exam day logistics Support Careers Advisers with CV creation, interview preparation, and job search resources Respond professionally to emails and phone enquiries from learners and partners Welcome and assist learners and visitors at reception Maintain accurate learner records and update internal databases Provide day-to-day admin support to Tutors, Advisers, and Management Assist with the delivery of workshops and training sessions as needed Contribute your skills in areas like social media, marketing, design, or IT (if applicable)

Person Specification

Essential

University degree (required) If educated in the UK: A-Levels and GCSEs in Maths & English at grade C or above Confident IT user - especially Microsoft Word, Excel, Outlook, PowerPoint Strong written and verbal communication skills Excellent organisational skills and attention to detail Friendly, professional, and proactive attitude Comfortable working with people from diverse backgrounds Must live within 1 hour of Intech Centre (Islington)

Desirable

Previous experience in administration, education, employability, or customer service Touch typing skills Experience using CRM systems or booking platforms Any additional skills that could add value to Intech Centre (e.g. social media, design, multilingual abilities)

What We Offer

A supportive and welcoming team environment Clear career development pathway into Careers Adviser or Tutor roles Ongoing training and professional development A chance to make a real impact in the community by supporting adult learners

Important Notes

Please

only apply

if you live within 1 hour commuting distance from our Islington centre. In your

cover letter or application

, let us know if you have any additional skills or experience (e.g. marketing, IT, languages) that could contribute to our work.
Job Type: Full-time

Pay: 24,500.00-27,000.00 per year

Application question(s):

Is your one-way commute to Intech Centre less than 1 hour?
Education:

Bachelor's (required)
Licence/Certification:

A-Level English (preferred) (preferred) A-Level Maths (preferred) (preferred)
Work Location: In person

Reference ID: Aug25