Job Description

Location

: White City, London (Hybrid: 2 days office / 3 days remote)

Department/Location:

Office Team/ Hybrid - Remote and EducationScape Offices W12?7TF

Reports to:

Operations and Finance Director

Role Type:

Full time, Permanent (flexible arrangements considered)

Salary:

27,000

Hours of work:

9am until 5:30pm, Monday to Friday

Are you highly organised, detail-oriented, and looking for your next challenge?

Do you want to be part of an exciting company that shines a light on the education landscape -- from award-winning journalism to sector-leading events?

Join

EducationScape

as we continue to

investigate, inform, and inspire

the world of education.

Who we're looking for

We're seeking an

Office Administrator

with at least one year of experience in a similar role. You'll be a natural organiser with excellent communication skills, able to keep things running smoothly behind the scenes while also representing EducationScape at our major events.

The ideal candidate will bring:

A friendly, proactive approach and strong customer service skills Proven experience juggling admin tasks and meeting deadlines Attention to detail and accuracy (especially with data and finance) Confidence with Microsoft Office and cloud-based accounting software A collaborative mindset, but also the ability to work independently An interest in events, with the enthusiasm to be part of delivering them onsite and online

Primary Responsibilities

To support the day-to-day running of the company including customer service, events, subscriptions, and finance through general office administration and data entry including but no exclusive to:

Act as the first point of contact by answering and directing calls, handling enquiries promptly and professionally. Handle daily communications including incoming and outgoing post and arranging courier services where required. Provide dedicated administrative support for subscriptions, delivering excellent customer service and account management. Assist with event administration, including speaker management, delegate registration, and ticket bookings (both online and group). Play a key role in the delivery of flagship events such as the Apprenticeships and Training Conference and the Festival of Education, both onsite and online. Oversee office supplies and equipment, maintaining a well-organised and efficient working environment. Support finance function by resolving customer queries, issuing invoices, processing remittances and purchase orders, and monitoring overdue payments. Maintain accurate systems and databases, updating CRM records and ensuring data is well organised. Support the wider team through internal communications, termly newsletters and ad hoc assistance where required. Assist managers with projects and ad-hoc tasks such as research, reporting and other administrative support as required.
This is a full time, permanent role, though we're open to discussing flexible arrangements with the right candidate.

Note

: This job description is not exhaustive and will be subject to periodic review. It may be amended to meet the changing needs of the business.

Who we are

EducationScape

is the vibrant new identity for Learning and Skills, Events, Consultancy, and Training Ltd. We're on a mission to illuminate the education sector through:

Award-winning journalism

in Schools Week and FE Week*

Sector-leading events

including the

Apprenticeships and Training Conference

and the

Festival of Education

Recruitment advertising and CPD opportunities

that connect and strengthen the education community
We're a small, social team that enjoys working hard, supporting each other, and getting together regularly for team events. Our lovely office in White City is the perfect base for two days a week of collaborative working, alongside three days remote.

Why you'll love working with us

Work on

influential, high-profile events

in the education sector Join a

supportive and friendly team

that values ideas and initiative Hybrid working for a better work life balance Be part of an organisation that genuinely makes an impact in education

How to apply

Along with your CV, please answer these short questions:

What do you do currently? What are your main strengths (with examples)? Why would you be great at this job (with examples)? What experiences have prepared you for this role (with examples)? Why do you think EducationScape would be a good fit for you?
The closing date is advertised as end of

Friday 3rd October

. However, we will review applications once they are received. Successful applicants will be able to commence the role ASAP.

Visit us at educationscape.com to learn more.

Job Types: Full-time, Permanent

Pay: 27,000.00 per year

Benefits:

Company events Company pension Sick pay Work from home
Application question(s):

What do you do currently What are your main strengths are (with examples) Why would you be good at this job (with examples) What previous experiences have prepared you for this role (with examples) Why do you think EducationScape would be a good fit for you
Work Location: Hybrid remote in London W12