Job Description

Company and Industry

Matthias Construction Materials (South East) Limited (MCM) is a trusted supplier of high-performance soils, aggregates, specialist growing media, concrete, testing and waste management services for urban and commercial landscapes. With a 30-year reputation built on technical excellence, sustainability, and innovation, we support architects, landscape designers, engineers and contractors in delivering resilient, beautiful, and biodiverse spaces.

Role Overview

As the Office Administrator, you will be responsible for receiving and processing orders and organising deliveries across our logistics and supply networks. Working within the Sales team, you will support and communicate internally and externally to ensure the accurate and efficient delivery of customer requirements across the UK.

This is an administrative role that will grow within the business development at MCM, building on what you know today and developing and maintaining strong relationships with internal Sales and Accounts staff as well as external logistic partners and customers.

Key Responsibilities

Sales Order Management:

Processing customer orders, updating records in spreadsheets and bespoke trading/processing systems.

Logistics Coordination:

Arrange transport with hauliers, track deliveries; coordinate and communicate with Sales, Accounts and Customers.

Customer Service:

Respond to enquiries, resolve issues and update customers and suppliers quickly and professionally - from order placement to delivery

Administrative Support:

Prepare documentation, data entry, filing and supporting the Sales teams.

Development:

Assess internal processes and methods and suggest improvements where noted.

About You

Experience with customer and sales order processing systems within construction industry an advantage Experience in office administration Excellent communication skills and professional telephone manner Organised, able to prioritise tasks and pay close attention to detail in a busy environment Proficiency in Microsoft Office (Word, Excel)

What We Offer

Competitive salary. Professional development opportunities. Collaborative team culture.
Job Type: Full-time

Pay: 25,000.00-27,000.00 per year

Work Location: In person