Job Description

Office Administrator - Environmental Products and Services Ltd

Location:

Newry, Northern Ireland (Office-based)

Job Type:

Full-Time, Permanent - Monday to Friday

Salary:

30,000 - 35,000 per annum

Benefits Package: EPAS Ltd offers a competitive benefits package including:

Private Health Insurance (employee, partner and children up to age 25) after 9-month qualifying period. Death in Service Life Insurance after the qualifying period. 30 Days' Paid Holiday per annum. Opportunities for career progression and skills development. A supportive and dynamic work environment in a growing industry.

About Environmental Products and Services Ltd (EPAS Ltd):

https://youtu.be/osiPr9XDWQ8

Key Responsibilities:

Invoicing & Sales Orders:

Invoice and raise sales orders from Stockport and Newry locations. Create commercial invoices and manage the invoicing of daily jobs. Set up and maintain recurring invoices and manage maintenance contracts.
Customer Communication:

Respond to customer emails, providing timely resolutions to queries. Send statements, copy invoices, and customer job sheets. Answer incoming calls, handling both customer service and accounts-related queries.
Customer Accounts Management:

Open new customer accounts and perform credit checks, including verifying VAT numbers. Assist with customer credit issues, issuing credits where required. Maintain accurate customer records and assist with account updates.
Payments & Financial Support:

Allocate payments and take phone payments from customers. Chase outstanding payments and provide support for payment processing. Assist with staff timesheets at the end of each month.
Compliance & Reporting:

Ensure all financial and customer records are accurate and compliant. Update utility spreadsheets and handle supplier details forms for new customers. Assist with maintaining relevant financial and operational spreadsheets, maintenance contract spreadsheet.
Booking & Organising:

Book flights, accommodation, and manage installation scheduling for engineers. Organise service visits and installations, coordinating with customers and engineers.
Financial Administration:

Assist in preparation of budgets, forecasts, and financial performance reports. Manage invoices, purchase orders, credit control, and expense processing. Monitor cash flow and support monthly and year-end financial reporting. Ensure compliance with company financial policies and procedures.
Key Requirements

Previous experience in accounts or customer service, preferably within a similar industry. Proficiency in Microsoft Office Suite; knowledge of accounting systems (e.g., Sage), Salesforce. Strong communication and interpersonal skills with the ability to work professionally, independently and team.
How to Apply: Interested candidates should submit their CV and cover letter, detailing their relevant experience and qualifications or email it to hr@epas-ltd.com with the subject line: " Office Administrator - [Your Name]"

Job Type: Full-time

Pay: 30,000.00-35,000.00 per year

Benefits:

Private medical insurance
Work Location: In person