Job Description

Job Title: Administrative Assistant

Location: Newry, Northern Ireland

Employment Type: Full-Time, Permanent

Salary: Competitive

Start Date: As soon as possible

About Us

We are a well-established insurance brokerage based in Newry, providing tailored insurance solutions to individuals and businesses across a wide range of sectors. Known for our client-first approach, professional integrity, and strong local presence, we pride ourselves on delivering high-quality service and support to our valued clients.

The Role

We are seeking a highly organised and detail-oriented

Administrative Assistant

to join our busy team. This is a key support role that ensures the smooth day-to-day running of our office and assists our brokers in delivering excellent customer service.

Key Responsibilities

Provide administrative support to brokers and account handlers Manage incoming calls and emails, directing enquiries appropriately Maintain and update client records and databases accurately Prepare and process documentation such as insurance schedules, cover notes, and renewal notices Assist with the preparation of quotations and policy documents Liaise with clients, insurers, and third parties in a professional manner Organise and manage filing systems, both electronic and paper-based Support compliance with regulatory requirements and internal procedures General office duties including photocopying, scanning, mail handling, and ordering supplies
Key Skills & Experience

Previous experience in an administrative role (insurance or financial services preferred but not essential) Excellent organisational and time management skills Strong communication and interpersonal abilities High level of accuracy and attention to detail Proficiency in Microsoft Office (Word, Excel, Outlook) Ability to handle sensitive information confidentially Team player with a proactive and flexible approach
Desirable

Experience using insurance broking systems (Open GI) Knowledge of FCA compliance standards or equivalent local regulations Understanding of general insurance products
What We Offer

Competitive salary package Opportunities for training and career progression Supportive and friendly team environment Pension scheme flexible working hours when established in role
How to Apply

Please send your CV and a brief cover letter outlining your suitability for the role to info@bernieohareins.com by 31/10/2025.

Job Type: Full-time

Pay: 12.50-15.00 per hour

Expected hours: 37.5 per week

Benefits:

Company pension
Education:

GCSE or equivalent (preferred)
Experience:

Customer service: 1 year (preferred) Administrative experience: 1 year (preferred)
Work authorisation:

United Kingdom (required)
Work Location: In person