Part-time (16 - hours to be agreed)
Permanent contract (subject to probation period)
Office-based at Kendal headquarters
Company Overview
No Bull Marketing is a small but dynamic full-service web design, graphic design, digital marketing and SEO agency based in Cumbria. We pride ourselves on a "no-fluff, results-driven" approach, delivering clear, effective marketing and design solutions for our clients.
As part of our commitment to growth and client support, we are seeking an organised, reliable and proactive Office Administrator to keep our back-office operations running smoothly and help support our creative and marketing team.
Role Purpose
The Office Administrator will provide essential administrative and operational support to ensure the effective running of the No Bull office. This role ensures smooth internal processes, efficient client and supplier liaison, accurate record-keeping, and supports team coordination -- so that the creative and marketing teams can focus on delivering great work.
Key Responsibilities
Office & Administrative Support
Serve as first point of contact: answer phones, respond to general enquiries, greet clients/visitors, take messages
Manage incoming/outgoing mail and email correspondence (e.g. hello@nobull-marketing.co.uk)
Maintain and organise office filing systems (digital and paper), client records and project documentation
Order, maintain and manage office supplies, equipment and vendor relationships
Coordinate office maintenance, utilities and housekeeping
Client & Supplier Liaison
Support client admin: scheduling meetings, maintaining contact databases, sending/outgoing invoices and statements (if required)
Liaise with suppliers, sub-contractors or freelancers used by the agency (e.g. for printing, photography, web hosting, etc.)
Help coordinate project admin tasks as assigned (e.g. contract/admin paperwork, correspondence)
Financial & Payroll/Bookkeeping Support (as needed)
Assist with basic bookkeeping tasks: expenses, invoicing, petty cash/logs (if agreed)
Support payroll administration for part-time or casual staff (if relevant)
Assist in gathering financial or project information for the management team
Office Communications & Coordination
Schedule and coordinate internal meetings, manage diaries/calendars as required
Help manage internal communications (staff notices, contact lists, client records)
Support team and project coordination -- for example, logging project milestones, follow-up reminders, administrative tasks
Basic Design & Marketing Support (Entry-Level Tasks)
Assist with simple design tasks such as updating templates, resizing images, or preparing basic graphics under guidance
Support content updates for social media or website (if trained)
Prepare presentation materials or visual admin documents using brand guidelines
Work alongside designers to provide administrative support for creative projects
Key Skills & Attributes
Excellent organisational skills and attention to detail
Strong communication skills -- telephone, email, face-to-face
Proactive and self-motivated, able to prioritise workload and manage own time
Good IT skills: Microsoft Office (Word, Excel), email, basic file management; willingness to learn new tools (e.g. project management, CRM, bookkeeping software)
Discretion, professionalism and confidentiality
Friendly and professional demeanour (representing No Bull Marketing in front of clients/suppliers)
Ability to work independently and as part of a small dynamic team
Desirable (but not essential)
Basic bookkeeping or finance admin experience
Familiarity with basic digital marketing agency operations or workflows
Experience with CRM, CMS, or simple website-management tasks
Previous experience in a small business / agency environment
What You'll Get
Part-time hours to suit work/life balance
A friendly, collaborative, small-team environment
Opportunity to learn about web design, marketing, and digital agency operations
Flexibility and support from a hands-on local team
* Chance to contribute meaningfully to a growing agency with a "no-nonsense" culture
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