Job Description

About us:

JFN Integrated Solutions Ltd are a Preston based, growing, family owned business.

Working in the Construction and Service sector we undertake Fire Alarm, Life Safety Systems, Security Systems and Electrical Testing, Installation and Maintenance.

We are an Exciting, Innovative and Fast-Growing Business who understands that as a Team "Great Results can be achieved"

About the Role:

Due to a number of new and exciting contract wins, JFN are pleased to bring new roles into our business.

This role will provide a comprehensive, administrative support.

Duties include but are not exclusive to;

Coordinating Service Visits and Reactive Call-Outs

Creating and sending customer reports and KPI data

Scheduling of the Service Engineers diary

Maintaining our own Software system and also updating our Customers own systems.

Answering telephone calls / taking messages and updating our CRM

Ensuring Company standards and Third-Party Accreditation requirements are met and exceeded

Essential Skills:

Good understanding of Microsoft Office.

The ability to work in a fast paced, reactive environment.

Prioritising work load and meeting the Customer demands in a timely manner.

To remain calm in challenging situations

Ability to learn new Software Solutions.

Well organised with excellent time management skills.

Ability to work well within a Team but also be autonomous.

Commitment to delivering First Class Customer Service.

Excellent verbal, non verbal and written communication skills.

Great attention to detail.

Desirable Skills:

Experience of working within the Fire, Life Safety, Electrical and Security Industries.

Previous experience within a similar role.

SALARY WILL BE BASED ON QUALIFICATIONS, EXPERIENCE AND SKILL SET AND IN LINE WITH GOVERNMENT LEGISLATION.

Job Type: Full-time

Pay: 24,420.00-25,958.00 per year

Benefits:

Additional leave Company events Company pension Free parking On-site parking Referral programme
Experience:

Administrative: 1 year (required)
Work Location: In person

Application deadline: 15/08/2025
Reference ID: JFN177HD