Job Description

SGI Glass is a specialist manufacturer of bonded glass windows for ambulances, police vehicles and other specialist conversions. We're looking for a motivated and organised person to join our office team. This role is varied and fast-paced, from managing phone calls and emails to coordinating projects with the factory floor. Full one-to-one training will be provided, so no prior experience in the glazing industry is required.

Salary & Benefits:

Starting pay:

13.21 per hour

.

6-month training period

, followed by a pay review based on the skills you've gained.

Annual cost of living increase

plus further pay rises linked to experience and skills learnt.

Multiple breaks

throughout the day to support focus and wellbeing. Your own

designated workspace

, which you can style and make your own. Full

health & safety coaching

and ongoing support, we take safety and staff care very seriously.

What you'll be doing:

Handling incoming phone calls and emails from clients and suppliers. Preparing quotes and managing project timelines. Liaising with the factory floor to ensure orders are on track. Ordering parts and keeping records up to date with a strong focus on accuracy. Supporting basic accounting tasks using

Xero

. (Xero knowledge is a must) Using our

bespoke stock management system

(training provided). Tracking projects and tasks through our

job board system (Kanban style)

. Building up knowledge of our specialist products through hands-on training.

What we're looking for:

Excellent communication skills, both on the phone and by email. Strong attention to detail and a willingness to learn new systems. Good organisational skills, with the ability to manage multiple tasks at once. A team player who can build good relationships with both clients and colleagues. Previous office or admin experience is useful.

Who this role is perfect for:

Someone working in

retail or hospitality

who wants to move into an office role with regular hours and career progression. An

office administrator or receptionist

looking for a varied role with more responsibility. A

customer service or call centre professional

who enjoys working with people but wants a less pressured, more rewarding environment. A

parent or career changer

looking for a stable, supportive company that offers flexibility. Anyone early in their career who is organised, motivated, and wants to learn a specialist industry with full training provided. Someone already in the

construction, trade, or building sector

who wants to transfer their knowledge into a more

family-friendly office role

with better hours and work-life balance.

Training & Benefits:

Full

one-to-one training

in our specialist industry.

Flexible approach

to working where possible.

Career progression

into project management or senior admin roles as your skills grow. Supportive, friendly team culture where staff are trusted to take ownership of their work. All the SGI Glass staff perks - free tea & coffee, payday donuts, Friday early finish, and on-site parking.
Job Type: Full-time

Pay: 13.21 per hour

Expected hours: 36.5 per week

Benefits:

Casual dress Company pension Cycle to work scheme Free parking On-site parking
Work Location: In person