Job Description

Job Purpose:

To be responsible for the smooth running of the administration of the care centre.

Principle Accountabilities:

Administration

Maintain accurate and complete financial records of the care centre in line with Company policies and procedures, using computer and manual systems. Prepare and issue regular Management Reports within the prescribed timescales. Process service users' receipts of monies against service user's accounts. Maintain records. Prepare and submit relevant service user financial information to the sales ledger department to ensure that invoices to service users, local authorities or persons responsible are produced accurately and promptly. Follow up settlement of same, using manual records and specialised computer software. Liaise with and assist the credit control department to resolve any outstanding issues. Ensure continuity of payroll. Arrange the accurate calculation of gross wages on a weekly basis using computer and manual systems. Maintain Staff attendance records. Maintain complete files for service users and staff members in line with the Company's policies and procedures. Provide administrative/secretarial support to the Home Manager, e.g. typing, filing, dealing with correspondence etc. within given timescales. Operate office equipment such as fax, photocopier and computer as required. Answer the telephone, respond to enquiries from service users and visitors at Reception and redirect enquiries in a friendly and efficient manner. Maintain stationery supplies. Order and maintain records of staff members' uniforms. Arrange and calculate monthly stock take and costs.
Communication

Participate in Staff and service user meetings as and when required.
Marketing

Actively market the care centre and promote a positive/professional profile within the local community, ensuring the good reputation of the care centre at all times. Show visitors around the care centre in the absence of the Home Manager. Prepare and display information leaflets and posters, send out brochures etc. as and when required.
Training & Development

Attend mandatory training days/courses on or off site as and when required. Maintain and improve professional knowledge and competence.
Health & Safety

Report immediately to the Home Manager or the person in charge, any illness of an infectious nature or accident incurred by a service user, colleague, self or another. Understand and ensure the implementation of the care centre's Health & Safety policy and emergency fire procedures. Report to the Home Manager or the Handyperson any faulty appliances, damaged furniture/equipment of any potential hazards. Promote safe working practice within the care centre.
General

Ensure that all information of a confidential nature, gained in the course of work is not divulged to third parties. Notify the Home Manager or the person in charge as soon as possible of your inability to report for duty and also on your return to work from all periods of absence. Ensure the security of the care centre is maintained at all times. Adhere to Company policies and procedures within the defined timescales. Ensure all equipment is clean and well maintained. Carry out any other tasks that may be reasonably assigned to you.
Key Competencies:

N/A

Communications & Working Relationships:

Should be able to communicate and work effectively with colleagues and Line Managers

Decision Making Authority & Responsibility:

Is able to consider alternatives and assesses their impact and potential problems. Can implement decisions and evaluate results

The Person:

Knowledge/experience of Microsoft Word and Excel

Essential

Knowledge/experience of MS Outlook

Essential

Previous experience of accounting computer packages

Essential

Previous experience of book keeping/administration

Essential

Good numerical skills

Essential

SKILLS:

ESSENTIAL/

DESIRABLE?

Good numerical and word processing skills

Essential

Good communication and organisational skills

Essential

Friendly, confident, well-presented and customer focused

Essential

Professional telephone manner

Essential

An appreciation for the need for confidentiality

Essential

Ability to work on own initiative

Desirable

OTHER:

ESSENTIAL/

DESIRABLE?

Genuine interest in working with the relevant service user group

Essential

Satisfactory DBS check

Essential

Job Types: Full-time, Permanent

Pay: From 12.21 per hour

Benefits:

On-site parking
Schedule:

8 hour shift Day shift
Work Location: In person

Reference ID: ADPRC/02/23