Job Description

Job Overview

Teen Support Services are a dedicated provider of supported accommodation, committed to supporting and empowering young people aged 16-25 to lead fulfilling and independent lives. With person centred support at the centre of everything we do, we provide compassionate support that promotes choice, dignity, and personal growth. Our aim is to provide and maintain a nurturing and structured environment where young people feel safe and are supported by staff who take pride in delivering high quality care to help young people thrive and prepare them for the future.

We're looking for a motivated and efficient office administrator to support the smooth operation of our services. This is a varied role requiring a proactive and adaptable individual with a keen eye for detail and a strong commitment to quality.

Key responsibilities

Providing high quality administrative support to managers and support staff.

Maintaining and updating accurate records and documentation, including staff files, home files, compliance, training, supervisions, quality assurance etc.

Assisting with the recruitment process: posting job adverts, coordinating interviews, processing applications, and conducting reference checks.

Supporting staff onboarding and training, including maintaining training records and arranging induction sessions.

Preparing reports, minutes, policies, and internal communications.

Managing office supplies, equipment, and general upkeep of office systems.

Handling all incoming calls, emails, and correspondence professionally and sensitively.

Coordinating team calendars, meetings, and appointments.

Assisting with audits, inspections and maintaining compliance across documentation and systems

Managing incoming communications (phone, email, post etc)

What we are looking for

Highly motivated self starter

Previous experience in an administrative role, ideally in supported living, social care, or healthcare (desirable)

Excellent organisational, time management, and multitasking skills

Strong communication and interpersonal abilities

IT literate - confident using Microsoft Office, Teams, and database systems

Discretion and professionalism when handling sensitive and confidential information

Understanding of GDPR, safeguarding, and regulatory frameworks

Job Types:

Full time Permanent
Schedule:

Day shift Monday-Friday
Experience:

Working in an office (Desirable)

Job Types: Full-time, Permanent

Pay: 12.21 per hour

Schedule:

Day shift Monday to Friday
Work Location: In person

Job Types: Full-time, Permanent

Pay: 12.21 per hour

Benefits:

Casual dress Health & wellbeing programme
Schedule:

Day shift Monday to Friday
Language:

English (preferred)
Work Location: In person