Job Description

Job Overview

Melcourt Industries Ltd are the leading supplier of peat-free garden and landscape products and have been trading for over 40 years. As the original 'Peat-Free Pioneers' we are dedicated to delivering high-quality products and exceptional customer service.

We are seeking a proactive and dependable Office Administrator to join our friendly team based in Long Newnton. This is a varied role where no two days are the same --perfect for someone who enjoys a mix of customer service, sales support, logistics, and general office duties.

Due to the nature of the tasks below - this is an office based position.

Responsibilities

Customer Service & Sales:

Greet visitors and manage the front desk Handle incoming calls and respond to pricing and product enquiries Support the Sales department in busy periods processing sales orders and provide holiday cover Provide general support to the sales team Send sample material to customers
Transport & Logistics:

Support the Transport department in busy periods and provide holiday cover Book loads with Hauliers for delivery to customers Book customer collections and deliveries with customers
Inventory & Goods In:

Oversee goods receiving procedures Arrange the dispatch and collection of advertising materials Monitor advertising material stock levels and liaise with suppliers
Marketing & General Office Admin Support:

Mail out brochures and price lists Ad-hoc Marketing mailings via Mailchimp Manage customer queries related to the 'Where to Buy' section of the website Responsible for ordering office supplies Perform general admin tasks as needed

Qualifications

Minimum of 2 years' experience in a varied administration role Proficiency in Microsoft Word & Excel Strong organisational skills with attention to detail Maths & English GCSE minimum Grade C / 5 Excellent communication skills, both verbal and written Ability to manage schedules effectively while prioritising tasks A strong team player

Benefits

Competitive salary 10% company pension contribution Annual bonus Life Assurance 2 x salary
If you're enthusiastic, well-organised, and ready to take on a dynamic admin role, we'd love to hear from you. Apply today with your CV and a short cover letter.

Job Type: Full-time

Pay: 26,000.00 per year

Benefits:

Company pension Free parking Life insurance On-site parking
Education:

GCSE or equivalent (required)
Experience:

varied administration : 2 years (required)
Language:

English (required)
Licence/Certification:

Driving Licence (required)
Work Location: In person