Job Description

Job Title:

Office Administrator

Location:

Haywards Farmshop, Tonbridge, Kent

Reports To:

Directors / Farmshop Manager

Employment Type:

Full-time / Part-time (flexible)

Overview

Haywards Farmshop is a busy, independent retail and butchery business known for high-quality produce and outstanding customer service. We're looking for a proactive and organised Office Administrator to support the smooth running of our day-to-day operations -- both front and back of house. This is a varied and hands-on role covering everything from invoice input and EPOS support to supplier communication and social media.

Key Responsibilities

Customer & Supplier Support:

Handle incoming calls, emails, and supplier queries. Support wholesale customers with admin and ordering.

Invoicing & Accounts:

Help Input invoices using

DEXT

, match them with purchase orders, and help maintain accurate financial records.

EPOS System Admin:

Update product listings, pricing, and stock data to ensure the till system and reporting remain accurate.

Admin & Filing:

Maintain well-organised digital and physical records, including general office paperwork.

Bookkeeping Support:

Reconcile receipts, cash/card takings, and assist with liaising with external accountants.

Scheduling & Communication:

Help coordinate staff rotas, internal updates, and communication across departments.

Compliance & Records:

Keep licenses, certificates, and food safety documentation up to date.

Social Media Support:

Assist in planning and posting content for our social media platforms (e.g. Instagram and Facebook).

Skills & Experience

Proven experience in an administrative role, ideally within retail, food, or small business Confident using Microsoft Office, EPOS systems, and tools like DEXT Comfortable creating and managing basic social media content Excellent organisation and time management skills Strong written and verbal communication A hands-on, can-do attitude with the ability to multitask and adapt

What We Offer

12.50 per hour 25 days holiday per year Flexible working hours (exact hours to be agreed) Weekly

shop allowance

to spend in-store

Staff discount

across the Farmshop and Butchery Friendly and supportive team environment Opportunity to be part of a growing and ambitious local business
Job Types: Full-time, Part-time, Permanent

Pay: 17,204.91-28,101.23 per year

Expected hours: No less than 25 per week

Benefits:

Company pension Discounted or free food Employee discount Free parking On-site parking
Schedule:

Monday to Friday Weekend availability
Work Location: In person