to support our daily operations. This role involves maintaining logbooks, organizing documents, handling phone calls and customer inquiries, managing vehicle keys, and ensuring clear communication through email correspondence. The ideal candidate will be highly organized, proactive, and comfortable multitasking in a fast-paced environment.
Key Responsibilities:
Process and maintain logbooks
accurately, ensuring records are up-to-date and easy to access
Organize and file documents
(physical and digital) to ensure efficient record-keeping and retrieval
Answer incoming phone calls
and route them appropriately; take messages when necessary
Respond to customer inquiries
in a professional and timely manner, both in-person and via phone/email
Manage and monitor vehicle key inventory
, ensuring keys are accounted for and logged correctly
Compose and send professional emails
to customers, vendors, and internal teams
Assist with general administrative support, including data entry, printing, scanning, and supply management
Coordinate with other departments as needed to support smooth daily operations
Requirements:
Proven experience in an administrative or office support role (minimum 1-2 years preferred)
Strong organizational and time management skills
Excellent written and verbal communication
Proficient in Microsoft Office (Word, Excel, Outlook) and comfortable learning new software
Ability to handle confidential information with discretion
Professional phone etiquette and customer service orientation
High school diploma or equivalent (additional qualifications in office administration are a plus)
Desirable Skills:
Experience working with vehicle fleets or managing keys/logistics
Familiarity with digital filing systems or cloud-based document management
Ability to prioritize tasks and work independently
Job Type: Full-time
Pay: 25,000.00-30,000.00 per year
Benefits:
Casual dress
Company pension
On-site gym
On-site parking
Application question(s):
Do you have experience maintaining and updating logbooks? What type (e.g., vehicle, visitor, equipment)?
Describe your process for organizing and filing documents - both physical and digital.
How comfortable are you with handling a high volume of incoming phone calls?
Describe a time when you resolved a difficult customer inquiry. What was the outcome?
What tools or software have you used to manage logbooks or track administrative tasks (e.g., spreadsheets, custom systems)?
Work Location: In person
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