Job Description

Office Administrator

We have an exciting opportunity for an Office Administrator with a flair for Digital Marketing to join our team. B.L. Acoustics Limited operate within multiple areas of the audio industry but primarily within the Public Address & Voice Alarm sector.

We are looking for an enthusiastic and well-organised individual who has proven skills in organisation and customer service. You will liaise directly with our suppliers, customers and engineers. You will also be heavily involved in developing our online presence through our website and social media platforms. You need to be a flexible team player to undertake any duties needed for the smooth running of the office. This is a full-time position (Monday to Friday)

Area of Responsibility & Key Activities

Organising site arrangements & logistics for engineering staff

Managing incoming calls

Generating invoices and purchase orders for clients and suppliers

Monitoring and renewing of office-related services

Monitoring and control of engineer qualifications & training

Chasing overdue payments

Managing the office fleet & insurances

Implement new internal office processes when required

Communicating effectively with clients and staff by telephone, email and in person

Quality monitoring of internal processes and work requests

Performing customer satisfaction surveys

Proofreading documents, generating reports

Update and maintain accreditations

Assisting with the management of social media platforms

Ensuring social media platforms are up to date and active (Facebook, LinkedIn, Instagram and X)

Publishing updates and blog posts on our website

Engage in dialogues on social media platforms, answering customer questions where appropriate

Accurately maintaining internal databases

Assist the office manager

General office duties

There will be an opportunity to train further in Quality Management

Education level and/or relevant experience(s)

Experience in the use of office software (MS Word, Excel, etc.)

Experience in post authoring for Facebook, X, Instagram and LinkedIn

Good computer literacy

Good qualifications in English & Maths

Personal Qualities

Self-motivated and able to work without full supervision

Must have a confident and professional manner

Ability to manage a number of projects at one time

Ability to prioritise and work effectively under pressure

Proactive and willing to assist with any tasks

Excellent communication skills

Flexible and adaptable to complete daily tasks

High standards of accuracy

Job Type:

Full-time

Required Education:

Secondary Education

o GSCEs In English and Maths Grade A-C Minimum

o A Levels preferable

Job Types: Full-time, Permanent

Pay: From 24,000.00 per year

Benefits:

Company pension On-site parking Sick pay
Work Location: In person