Job Description

Playscheme is a leading designer and installer of creative, bespoke outdoor play environments across the UK. With a passion for quality and a commitment to safety, we bring play to life for communities, schools, and public spaces. We're looking for a highly organised

Administrator

to join our Operations Team at our head office in

Elvington, York

Job Overview

We are seeking a highly organised and detail-oriented Office Administrator to join our team. The ideal candidate will possess strong administrative skills and be proficient in various office software applications. To provide efficient and proactive administrative support to the Operations Director and team, coordinating installations and managing all customer documentation throughout the project lifecycle. This role is essential for ensuring the smooth operation of our office, providing support to staff, and maintaining efficient administrative processes.

Duties

Answer phone calls with professionalism and courtesy, ensuring excellent phone etiquette Liaise between the Production Manager and customers to coordinate installations, inspections, maintenance and repairs Prepare small repair quotes and maintenance reports for the Operations Director Coordinate and provide project documentation, including RAMS, Construction Phase Plans, DBS info, and Schedules of Work Deliver excellent customer service by maintaining clear and professional communication Manage job folders and ensure all project correspondence is accurately filed Process and approve/amend workshop and site team weekly timesheets through the SAGE HR app Manage staff annual leave requests with the work schedule. Support the Operations Team with general administrative duties Monitor and respond to enquiries from the main company inbox (mail@play-scheme.co.uk) Raise purchase orders for materials, plant, and subcontractors via SAGE, confirm receipt with accounts, and approve related invoices Coordinate internal workshop orders for metal and timber teams Assist in preparing complete Job Packs for each project Support order fulfilment activities, including processing orders, assigning project numbers, and arranging shipping Maintain and update the customer sales order database Greet and assist office visitors and handle incoming queries Take minutes and distribute meeting notes and other key documents Book vehicle servicing and MOTs for the company fleet Maintain awareness of and compliance with the Quality Management System and Policy Uphold Playscheme's core values, particularly in customer care and relationship management Manage daily office operations, including scheduling appointments and coordinating meetings

Qualifications

Previous office experience is essential, with a strong background in administrative roles preferred Proficient computer skills Familiarity with Microsoft Office Suite (Word, Excel, PowerPoint) Experience with SAGE is advantageous but not mandatory Strong organisational skills with the ability to manage multiple tasks efficiently
We invite candidates who meet these qualifications to apply for this exciting opportunity to contribute to our dynamic team.

Job Type: Full-time

Pay: 12.40-12.50 per hour

Expected hours: 37.5 per week

Benefits:

Free parking Health & wellbeing programme On-site parking Sick pay
Work Location: In person