Job Description

& Person Specification

Job Title:

Office Administrator/Receptionist

Location:

MQ Mobile Tyres, Unit 23 Chantry Road, Woburn Road Industrial Estate, Kempston, Beds, MK42 7SY

Reporting Line:

Mike Quince - Managing Director

Hours:

Monday to Friday -initially 6 hours a day (start and finish times negotiable)

20 days annual holiday plus bank holidays

3 month probationary period.

Salary:

Dependent on experience

As an MQ Mobile Tyres Office Administrator/Receptionist you will be required to undertake the following duties and responsibilities:

Main duties and responsibilities

Support the day to day running of the company

Invoice retail customers and trade accounts

Help maintain stock records on the PC

Liaise with ordering and supplies

Update and maintain computer records, Health & Safety records etc.

Follow data protection guidelines when handling information

Support in setting up new tyre software system

Greet customers and deal with their enquiries in a professional, welcoming and efficient manner

Handle enquiries on the phone, by email and on social media

Process emails and tyre bookings

Create Job cards & liaise between the customers & tyre technicians

Essential Attributes:

Punctual nature and good time keeping

Professional appearance and positive attitude

Excellent verbal and written communication skills

Excellent interpersonal, customer service and negotiation skills

Excellent organisational skills and ability to multitask

Ability to prioritise tasks efficiently

Reliable and trustworthy

Focused, motivated and have a positive attitude

Proficient use of computers, smart phones and tablets

Proficient in Microsoft Office Suite (Word, Excel, Outlook)

Work co-operatively within a team

Valid driver's licence and clean driving record

Minimum of two years experience within an office admin/receptionist role

Desirable Attributes

Proven experience as a receptionist/office administrator

Proficient use of a Tyre Software system e.g. Cam System

Proficient use of data systems e.g Sage, Quickbooks

Previous experience in the admin side of the motor trade sector

Qualifications

Essential - GCSE's in English and Maths Grade A to C (9 - 4) or equivalent

Desirable - Business related A levels, courses and training

Job Type: Full-time

Pay: 12.99-14.55 per hour

Expected hours: 30 - 37 per week

Benefits:

Company pension Employee discount Flexitime Free parking Health & wellbeing programme On-site parking Sick pay
Language:

English (required)
Work Location: In person