Job Description

Office and Client Administrator

Rosy Jeffery Ltd provides accountancy and advisory services to businesses, sole traders and individuals and has a vacancy for an assistant within our Client Administration team. We pride ourselves on our friendly, straightforward and dependable ethos and we want you to share this philosophy and be an advocate for outstanding customer service.

The ideal candidate will be eager to learn and highly organised. They will have a proactive and flexible approach to changing priorities and will be an excellent multi-tasker.

Key skills and attributes:

Excellent customer service and communication skills, both customer facing and on the phone Skilled in the use of multiple IT packages including Word, Excel and Outlook Ability to compose professional letters and email correspondence Enjoys working as part of a team Uses own initiative and can work independently with a strong work ethic Record information with precision and have a keen eye for attention to detail Minimum of Five GCSE passes or equivalent, Grade 5-9 in Maths and English Previous experience in a similar role an advantage

The job role will include:

Greeting clients with a warm welcome and dealing with their enquiries Speaking with new and existing clients, using and updating our CRM system Preparation and sending of professional letters and email correspondence Answering incoming telephone calls and making outbound calls to clients Administrative support and assistance as necessary Using various IT packages Archiving, filing and handling of client records
This position can be part-time or full-time, with working hours between 8.45am to 5.15pm Monday to Friday. Hours to be discussed.

To be considered for this position, please send your CV, along with a covering letter telling us your availability across the working week and why you consider yourself suitable for this role.

Salary is dependent on experience.

Job Types: Full-time, Part-time, Permanent

Expected hours: 20 - 37.5 per week

Work Location: In person