Job Description

Job description:



Office and Facilities Manager



Policy Expert is a forward-thinking business that loves to get things done. Having achieved rapid growth since being founded in 2011, we've won over 1.5 million customers in Home, Motor and Pet insurance and have been ranked the UK's No.1-rated home insurer by Review Centre since 2013.

We're looking for an organised and proactive individual to join us at Policy Expert as the Office & Facilities Coordinator. If you have a keen eye for detail, enjoy multitasking, and thrive in a fast-paced environment, this is the perfect opportunity for you!

What's in it for you:

This role will be based in our Milton Keynes office

Career Development and professional qualifications

? Enhanced Holiday, Maternity and Paternity Packages

Social events throughout the year and vibrant workplace atmosphere

Employee Wellbeing Programme

Buy and Sell Holiday Scheme

Life Assurance x4 your salary

Prayer room in office

Financial Wellbeing Support through Bippit

"98% of our colleagues stay because of location and the collaborative, people-first culture we've built"

Purposeful roles. Exceptional teams. A people first culture built by you!

The Role:

Our Office and Facilities Manager will be liable for overseeing the daily operations of the office and facility, ensuring the workspace is safe, organised, and efficiently managed. This role involves coordinating office logistics, including a potential move, being the main stakeholder for our office building, ensuring facilities are maintained, and assisting with administrative functions to promote a productive and comfortable work environment.

Responsibilities:


Serve as the main liaison for our office building--overseeing relationships, security, stock management, and operational readiness. Plan and optimize office layout and seating to drive efficiency and synergy. Manage routine preventive and reactive maintenance (PPM/RPM), vendor coordination, repairs, and upgrades. Ensure high standards of cleanliness and organization across all facilities. Handle procurement, stock control, contract negotiations, and manage office-related budget tracking. Assist in office moves and reconfiguration as needed. Work in partnership with IT on office equipment setup and management. Provide remote assistance as part of the company-wide Office Management team. Address colleague queries regarding access, equipment, and DSE or health-and-safety concerns. Organize seasonal events like Summer and Christmas parties. Conduct routine walk through and meeting room checks, ensuring compliance with workspace policies and cleanliness standards. Manage internal communications through tools like Polly. Assist with on boarding, health & safety inductions, and training for Line Managers. Coordinate site-specific H&S procedures--risk assessments, emergency procedures, flu jabs, eyecare, etc. Facilitate seamless visitor journeys through advance bookings.

Key Attributes for Success:

Proven experience in office management and facilities coordination. People management experience Strong organisation, attention to detail, and problem-solving abilities. Proficiency in vendor management and contract negotiation. Solid awareness of health, safety, and workplace compliance. Excellent communication and stakeholder relationship skills. Comfortable multitasking and adapting to a dynamic environment. Qualifications like NEBOSH, IOSH, or equivalent are a plus, but practical experience matters most. Full UK Driving Licence

Our application process consists of:

1. Online Skills Assessment

2. A telephone-based Interview with a member of our Talent Acquisition Team

3. Final face-to-face interview with the Departmental Manager

Apply Now ??

Ready to take your career to the next level? Apply today to join our growing team and help shape the future of our business!

This isn't just a role - it's an opportunity to be part of something special. If you want to make your mark in a growing, forward-thinking company, we'd love to meet you!

What We Stand for and Next Steps "We pride ourselves on being an equal opportunity employer. We treat all applications equally and recruit based solely on an individual's skills, knowledge, and experience. The quality and growing diversity of our team is a testament to this commitment"



At Policy Expert, we are committed to fostering an inclusive and supportive environment for all candidates. If you require any reasonable adjustments during the interview process to accommodate your needs, please do not hesitate to let us know. We are dedicated to ensuring every candidate has an equal opportunity to succeed and will work with you to provide the necessary support.

We aim to be in touch within 7 working days of your application - you will be notified if successful or unsuccessful. Please be encouraged to apply even if you do not meet all the requirements.